Inside Sales Representative

Job Description

Job Description

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business!

Qualifications

• Prior experience with high-value capital goods (trucking/industrial equipment). Agriculture equipment and/or construction equipment is highly preferred.
• Proven sales success in which goals were achieved or exceeded.
• Problem-solving skills.
• Strong independent work ethic, able to collaborate with internal staff to achieve individual as well as branch goals.
• Excellent customer service skills; a builder of relationships.
• Clear and concise communications.
• A strong sense of urgency, focusing on time management.
• Strong computer skills with a priority on Microsoft Office programs.

Responsibilities

• Engage with customers through effective communication by making outbound calls to potential new customers. PROFICIENCY WITH COLD CALLING EXPERIENCE IS A MUST!
• Maintain current customer relationships by communicating with them consistently to positively affect the NPS targets.
• Maintain in-depth knowledge of construction machinery features, benefits, and applications to recommend suitable equipment to collaborate with customers, either in-person or over the phone.
• Develop and maintain a comprehensive database of current and prospective customers via the company's CRM (HubSpot).
• Understand current OEM and 3rd party finance programs to remain competitive in the market.
• Research and qualify new leads to enhance your sales pipeline, aiming to close sales and meet or exceed sales targets.
• Participate in ongoing training and development programs to sharpen your skills.
• Act as liaison between parts, service, and equipment sales departments to ensure seamless communication and collaboration.
• Quoting & Ordering: Generate accurate sales quotes, purchase orders, and invoices using CRM or ERP systems.
• Partner with outside sales reps to manage customer relationships and ensure timely delivery.
• This is an in-office role, interacting via the phone, or with walk-in customers.

Sales Benefits

• Base + Commission Pay Structure
• Competitive Pay Plan
• Frequent Industry Training

Benefits

• Monthly vehicle reimbursement of $675 plus mileage
• Medical, Dental & Vision Insurance
• Health Savings Account (Employer + Employee Contributions)
• Accident & Disease Insurance
• 401K Plan + Match
• Competitive Paid Time Off Policy
• Short/Long Term Disability
• Annual Reviews

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.