Medical Office Front office receptionist / Scheduler

Job Description

Job Description

In need of a Medical Office Front desk new patient scheduler

Bay West Endocrinology associates.

Hours of Work: M-F 8:30 AM - 5:00 PM

Job Facility: GBMC North Pavilion

Employment Type: Full Time

Shift: DAY

General Summary

What You Will Do:

Large medical practice has an immediate need for an organized, reliable Medical Office New Patient Scheduler. The successful candidate will be responsible for fulfilling multiple administrative duties in both the front and back of the office, including but not limited to creating and scheduling new patient and follow-up appointments, patient communication and data entry, assisting providers with obtaining medical records, and authorizations. We are looking for a team player who thrives in a very fast-paced environment and enjoys working directly with people. If you have experience in the medical field, this is preferred. We offer excellent benefits.

Duties And Responsibilities

The following statements are intended to describe the general nature and level of work being performed by the people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

· Answer multi-line phone system, schedule patient appointments/procedures, and direct phone calls to the appropriate team member.

· Greet patients when they arrive at the office and provide them with any necessary paperwork or other information.

· Collect co-pays and other fees required prior to the office visit or treatment.

· Complete prescription refills and prior authorizations

· Assist patients with scheduling, confirming, and re-scheduling appointments and other scheduling issues

· Communicate test results to patients when directed by physicians or nursing professionals

· Scan and index documents into EMR system

 

What You Need To Be Successful

Education and General Qualifications:

Preferred

· Experience with electronic medical records (EMR). (Athena)

· Ability to work independently and collaboratively within a close team environment.

· Able to multi-task and meet tight deadlines in a fast-paced work place.

· Excellent problem-solving skills.

· Ability to prioritize and work independently is required.

Minimum

· Attainment of a high school diploma or a High School Equivalency Certificate (GED).

· Type a minimum of 40 WPM

· Working knowledge of computer applications and software: MS Office Suite, Athena, and other systems as necessary