Enrollment Specialist

Enrollment Specialist

Position: Enrollment Specialist

Effective Date: 8/10/26

Hours: 8 hours per day 5 days per week 261 days/12 months

Salary: Class III starting at $25.33 per hour Wage Placement based on similar experience

Required Skills and Competencies:

• Provide outstanding customer service while interacting with diverse families and community members.
• Communicate effectively both verbally and in writing.
• Maintain confidentiality and handle sensitive information appropriately.
• Organize multiple priorities while meeting deadlines.
• Work independently while also collaborating as part of a team.
• Learn and apply district policies, procedures, and state enrollment requirements.
• Maintain accurate records with strong attention to detail.
• Solve routine problems using established procedures and guidelines.
• Demonstrate professionalism and cultural responsiveness.
• Utilize technology including Microsoft Office, Google Workspace, and student information systems

Education and Experience:

• High school diploma or equivalent.
• Two years of administrative support, customer service, school office, or related experience.
• Experience working with computer applications.
• Demonstrated organizational and communication skills.
• Preferred Multilingual communication skills.
• Experience working in a K12 school district.
• Experience with Infinite Campus or another Student Information System.
• Experience working with diverse student and family populations

Responsibilities:

• Enrollment Services: Serve as the primary point of contact for families enrolling in Bloomington Public Schools. Submit withdrawals, transfers, and process student record requests. Collect and review enrollment documentation to verify residency, age, immunization records, custody documentation, and other required records. Consult with families when completing enrollment forms and required documentation. Coordinate enrollment with school staff and district departments. Assist with annual enrollment activities, district registration events, and reporting. Support compliance with district policies and state reporting requirements.
• District Reception: Serve as the first point of contact for visitors, students, families, and staff entering the district office. Answer and route incoming phone calls. Greet visitors professionally and provide accurate information regarding district services and direction. Maintain a welcoming, organized, and professional reception area. Support multilingual families by utilizing interpreter services as needed
• Registrar: Owner of web based record keeping system - Laserfiche. Archiving records: Develop and maintain systems for archiving data, manage data workflow, automation and reporting Customer support: Process requests for student records and transcripts, customer communication, resolution of requests Accounting: Collect and process fees, maintain accurate accounting and budget

Benefits: Bloomington Public Schools offers a variety of benefits to help take care of employees' health and well-being. These benefits include:

• Health & Dental Insurance: Employees can choose from health and dental plans to help cover medical and dental needs for themselves and their families. Employee only coverage for Health insurance is $0 per paycheck. The District also contributes to an HSA account to help cover medical expenses.
• Life Insurance and Disability Insurance: Employees get free life insurance, which provides money to their family if something happens to them while employed with the district. Additionally, your spouse and dependent children to age twenty-six are also covered. There is also LTD insurance to help if they can't work due to illness or injury for an extended period of time.
• Retirement & Pension Savings: Employees can save money for their future through a retirement plan or pension. The district helps by contributing money towards their savings through match, and through contributions to the State retirement plan.
• Paid Time Off: Employees accrue time off for things like Earned Personal Leave or sick days.
• Employee Support: There is also help for employees with life events through a free Employee Assistance Program. This program covers many things, including mental health, financial health, aging parent resources, young family resources.