Student Records Specialist

Student Records Specialist

The Student Records Specialist (SRS) works in a team environment to ensure the accuracy and integrity of student records upon which all campus and central departments rely. The SRS will be assigned to on one of the three teams in the Office of Student Records. The SRS will be cross-trained in order to assist other teams as needed. This will enhance the professional development of the SRS. The team's work will focus on the different areas of the student life-cycle (Entrance, Active, Exit). The SRS will follow the policies and procedures adopted by the University in performing the duties of the position, including understanding and complying with the Family Educational Rights and Privacy Act (FERPA) in handling student information.

The essential functions of the position include, but are not limited to the following tasks, duties, and responsibilities consistent with the function. The employee is expected to perform all other duties as requested, directed and/or assigned.

• Responsible for processing student status and data changes from the point of new enrollment through graduation/exit in a timely and accurate manner.
• Responsible for the overall maintenance of all electronic and paper student records through accurate verification of information and data entry.
• Process and maintain new applicant and re-enter student records through the entire student lifecycle.
• Collect and enter attendance information, data changes, status changes, missing and incomplete grade changes in a timely manner.
• Prepare and inventory records as required for offsite storage.
• Conduct regular and quarterly audits of student records to ensure data reliability and accuracy.
• Assist with the preparation and support of internal and external audits/visits during which student records are reviewed.
• Conduct end of quarter/start of quarter audit for accuracy of census lockdown data; partner with respective team members to address and resolve inaccuracies.
• Produce and validate the accuracy of reports provided to campus and central departments (i.e. award letters, diplomas, honors).
• Fulfill requests for Rasmussen transcripts and document the activity.
• In support of the collaborative team environment, share responsibility for providing assistance with campus and community activities both on campus and off-site such as, career fairs, graduation ceremonies, etc.
• Develop and nurture collaborative relationships with peers and managers to support the team effort for student and University success.
• Keep abreast of and maintain strict adherence to all institutional, governmental and accreditation policies and regulations, and codes of conduct at all times.
• Possess a high level of integrity in all interactions with students and employees by showing a regard for both the stated expectation of the policy as well as its intent.
• Actively contribute to the learning environment and collegial experience for students and employees; provide constructive and appropriate input and ideas to assist the University in decision-making and process improvement.
• Makes the best use of time/resources and prioritizes activities; stays focused in spite of distractions.
• Promote the value of team continuity and cohesiveness and acknowledge wins and successes for the team.
• Effectively translate and motivate others to translate ideas into actions.
• Consistent attainment of qualitative and quantitative performance expectations.
• Devise and execute new methods and strategies to reach challenging goals and persist until individual and team objectives are achieved.
• Recognize, capitalize, and pursue activities and opportunities with energy and drive.
• Demonstrate a sincere positive attitude towards completing tasks and achieving individual, team, and organizational goals.
• Seek out and/or accept additional responsibilities in the context of the role.
• Fundamental awareness of the organizational culture and general knowledge of how to accomplish and complete tasks through appropriate and accurate channels.
• General understanding of the reasoning behind key organizational policies, practices, and procedures, and ability to assist new employees with their comprehension and demonstration of said policies, practices, and procedures.

The Student Records Specialist reports to the Manager of Student Records and has no direct reports.

• Associate's degree required; Bachelor's degree preferred.
• Ability to work a flexible schedule including evenings and weekends.
• Candidates must possess strong organizational skills with the ability to multi-task and manage interruptions while delivering within tight deadlines.
• Must have a strong command of the English language, in both oral and written form.
• Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel; student information system experience preferred.
• Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
• Proven customer service in a professional environment.
• Must be self-motivated and directed, and be flexible, patient and solutions-oriented.

Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program. These offerings are meant to support your well-being, offer recognition opportunities and provide personal and career growth resources and support.

Our defined compensation structure is market competitive and is built to reward performance. A reasonable estimate of the current range for this role is $41,700.00 to $54,200.00. We take a number of factors into account when determining individual starting pay, including but not limited to: job and level hired into, location, skill set; experience and training; peer compensation and other business and organizational needs. This range is subject to change.

Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options. We also have a continuing education benefit available for full-time employees offering a 100% tuition reduction on courses taken within our family of brands*, a robust learning management system and individual development planning. We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.

*Some programs not available to residents of all states.

Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education, is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit

It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.