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Customer Support Architect — AI-Native SaaS

Rillet

A leading fintech company based in San Francisco is seeking a Support Specialist to build their customer support function from the ground up. In this role, you will design workflows, respond to customer inquiries, and create a robust knowledge base. Ideal candidates will have 1-3 years in customer-facing roles within SaaS or fintech, strong communication skills, and the ability to learn quickly. Join a fast-paced team and help customers maximize their experience with innovative financial tools. #J-18808-Ljbffr Rillet

Vacancy posted 1 day ago
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