Customer Support Architect — AI-Native SaaS
Rillet
A leading fintech company based in San Francisco is seeking a Support Specialist to build their customer support function from the ground up. In this role, you will design workflows, respond to customer inquiries, and create a robust knowledge base. Ideal candidates will have 1-3 years in customer-facing roles within SaaS or fintech, strong communication skills, and the ability to learn quickly. Join a fast-paced team and help customers maximize their experience with innovative financial tools. #J-18808-Ljbffr Rillet
- ...across various platforms like blogs and social media. The ideal candidate has 3-5 years of experience in content marketing within an AI or SaaS context, showcasing strong writing skills and the ability to work in a fast-paced, early-stage environment. #J-18808-Ljbffr...Suggested
- Jaide Health is seeking a Technical Revenue Manager to lead complex revenue recognition for AI-native companies. You will manage high-impact projects to improve accounting capabilities while partnering with cross-functional teams. Ideal candidates have over 6 years of experience...SuggestedRemote jobContract workFlexible hours
- ...technology company in San Francisco is seeking a Support Specialist to build their support function from the ground up. You will handle customer questions, develop a knowledge base, and... ...experience in customer-facing roles at SaaS or fintech companies are essential. The...SuggestedFlexible hours
- ...Asana is seeking an AI Prompt & Workflow Designer to lead the design and implementation of AI-driven workflows within their customer support strategies. This role includes creating chatbots, optimizing workflow performance, and working closely with various teams to integrate...SuggestedWork at office
- ...health tech startup is seeking a Founding Growth Lead to drive customer acquisition from 600 to 2,500+ and boost ARR from $10M to $50M.... ...development of innovative growth programs and metrics, utilizing AI tools to enhance outreach efforts. Ideal candidates will have a...Suggested
- ...functional teams to ensure execution. The ideal candidate has over 4 years of experience in demand generation within high-growth B2B SaaS. This role offers the opportunity to shape the future of our AI-native platform and to grow alongside the company. #J-18808-Ljbffr SERVAL
$136k - $155k
A leading software company in San Francisco is seeking a talented AI Conversation Designer to manage the chatbot and automated email experiences. The role demands over 3 years in conversation design, focusing on improving user interactions through analytics and continuous...- Somi AI is seeking an AI Prompt & Workflow Designer to architect and maintain AI workflows for customer support. This role is based in San Francisco with a hybrid work schedule. Candidates should possess over 6 years of experience in technical customer experience roles...
- A leading technology company is seeking an AI Knowledge Architect to enhance customer support through AI. The role involves authoring and structuring content for AI agents to ensure precise and empathetic responses. The ideal candidate should have over 8 years of experience...
- CoffeeSpace is looking for a Lead Frontend Developer in San Francisco to own frontend architecture for an AI engineering platform. You will lead the development team, mentor junior developers, and shape product experiences in a fast-growing environment. The ideal candidate...
$115k - $220k
...Francisco to help build the financial foundation of a rapidly growing AI company. You'll be involved in high-impact projects and cross-... ...excels in a fast-paced environment, and has strong expertise in SaaS business models. A competitive salary range of $115,000 to $220,0...- ...and analyze performance to enhance user experience. This role requires 6+ years of lifecycle or demand marketing experience at B2B SaaS companies, with a proven track record of program development and results. The position offers a competitive salary, benefits, and equity...
- ...GTM systems architecture and automation in San Francisco. You will design AI-first workflows, connect product usage to revenue, and own CRM integrations. With 5-10 years of experience in B2B SaaS, particularly at high-growth companies, you'll lead data automation efforts...
- ...years of experience to own and scale their AI-powered systems. This hybrid role demands a proactive leader who can architect high-quality SaaS platforms while delivering outstanding... ...us at Zingly to innovate the future of customer engagement and teamwork. #J-18808-Ljbffr...
$110k - $170k
...Systems Lead to transform operator insights into structured knowledge and documentation. This role requires exceptional writing skills, AI-native expertise, and a capacity for navigating ambiguity. The ideal candidate will collaborate closely with operations and engineering...For contractors- ...into pipeline and designing automated systems that drive engagement. Ideal applicants have significant experience in high-growth B2B SaaS environments, possessing strong stakeholder management skills. Benefits include medical, dental, and vision insurance, flexible time...Flexible hours
- Docusign is seeking a self-motivated Sr. SaaS Engineer based in San Francisco, California. The role involves managing SaaS applications critical to business, collaborating with stakeholders, and ensuring the security and reliability of cloud services. The ideal candidate...Work at officeRemote work
$160k - $190k
TogetherAI, based in San Francisco, is looking for a skilled GTM Engineer to architect an AI-native tech stack with seamless integrations. You will centralize data, optimize conversions, and automate processes to drive measurable revenue outcomes. The ideal candidate has...- ...will have 6-8 years of experience in demand generation within B2B SaaS, with a proven track record in planning and executing successful... ...buyers. Abridge offers generous time off, comprehensive health plans, and a culture of support and growth. #J-18808-Ljbffr Abridge
$160k - $190k
Together AI in San Francisco is seeking a skilled GTM Engineer to architect an AI-native tech stack and drive revenue outcomes. In this role, you will build automated systems that centralize data, maintain integrity, and translate GTM strategy into actionable processes....$203k - $399k
United States Digital Space LLC seeks a Head of AI Platform, GM to lead the development and scaling of a transformative AI Applications... ...track record in tech, deep AI knowledge, and 10+ years in Cloud/SaaS. The compensation range is $203,000 — $399,000 USD. #J-18808-...- ...collaborating with hiring managers to understand their needs. The ideal candidate will have experience in sourcing within a fast-paced B2B SaaS environment, strong communication skills, and the ability to engage with technical candidates effectively. This is a great...
- Lightfield, an AI-native CRM, seeks a Head of Content in San Francisco to build the content function from the ground up. You’ll define... ...over time, shaping founder-focused content, SEO strategy, and customer storytelling that demonstrates Lightfield’s value. #J-18808-Ljbffr...
- ...and company. You will shape how software gets built in the age of AI, owning the core product experience from creation to brand... ...complex workflows and leverages AI tools. If you're excited about AI-native product design and want to leave your fingerprint on an emerging...
$300 per month
...intelligence. As the only vertically integrated AI infrastructure company built from the... ...meaningful work of your career, help our customers and partners advance their AI strategies,... ...systems Strong understanding of cloud‑native architectures and security controls...Temporary work- ...Draup is a Series A-funded agentic AI company building the intelligence layer for how global enterprises make workforce and go-to-... ...engineering with at least 2 years in a principal engineer or lead architect role. Demonstrated history of building original AI systems that...Work at officeVisa sponsorshipFlexible hours3 days per week
- ...A technology company specializing in AI infrastructure is seeking a Member of Technical Staff to design and implement compiler systems... ...similar. This position is focused on enhancing AI workload execution efficiency to support advanced infrastructure. #J-18808-Ljbffr...
- ...Nexxa.ai is building artificial super intelligence for heavy industries — enabling machines... ...in industry. Job Title: Senior AI Architect Location: Sunnyvale / SF, CA (Hybrid) Level... ...into production systems used by customers. This role is ideal for candidates with experience...
$157.5k - $254.35k
...Docusign is seeking a Lead, results-oriented AI Architect to drive the design, development, and... ...platforms specifically designed to support demanding AI/ML workloads Establish and... ...talented team that is as diverse as our customers and where all employees feel a deep...Permanent employmentFull timeWork at officeRemote work2 days per week- ...a cybersecurity policy expert to define behavior frameworks for AI models in high-risk situations. This role encompasses policy creation... ...security. Benefits include a hybrid work model, and relocation support, and a vibrant office culture. #J-18808-Ljbffr The Consulting...Work at officeRelocation package
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