Head of US Customer Success & Onboarding
NORY, Inc.
Nory is scaling its US presence and is hiring a Head of Customer to own the entire post-sale journey in New York City, with a hybrid work model. You will lead the end-to-end US customer lifecycle, from implementation through adoption, renewal, and expansion, and build a scalable, AI-enabled operating model while guiding a growing post-sale team. This is a senior, high-impact role within a well-funded, fast-growing AI startup, reporting directly to founders as you help shape North American #J-18808-Ljbffr
- altshare is a leading equity management fintech platform seeking a hands-on Customer Success Manager to own US customer relationships from onboarding through ongoing success. You’ll work directly with US customers, drive adoption and retention, support 409A valuation processes...Suggested
$10 - $50 per hour
...warranty claims, recalls, or customer disruptions. Axion is... ..., and Customer Success is becoming a core growth... ...We're hiring our first Head of Customer Success to... ...customer lifecycle from onboarding and adoption through renewal... ...join our team and help us build the category-...SuggestedLocal areaFlexible hours- ...scenes. Role: As a fluent Spanish speaking Customer Success Manager (CSM) , you will be instrumental... ...portfolio of key clients, helping them onboard successfully, adopt the platform fully,... ...and continuing into your career with us, you will be working by our four Operating...SuggestedLocal areaRelocation1 day per week
$220k - $280k
...investors and trusted by global customers like Brave, The New York... ...Role We’re hiring a Head of Customer Success to own and scale the Customer... ...after the sale—from onboarding and adoption through value... ...processes, and team that allow us to scale. You’ll lead our...SuggestedWork at office- ...AdvisorTech Study. Role Overview We're hiring a Head of Customer Success to own the post-sale experience — Support and Onboarding — for Wealth.com's advisors and their end... ...disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr...SuggestedTemporary workFlexible hours
- ...beneficial AI systems. About the role As Head of Regulated Industries - Customer Success at Anthropic, you’ll lead the... ...regulated-industry experience, onboarding and ramp design; later, hire and develop... ...Human Preferences. Come work with us! Anthropic is a public benefit...Contract workWork at officeVisa sponsorshipFlexible hoursShift work
- ...re growing and looking for a Success Manager who’s confident, proactive... ..., operating in a competitive US market Focused on product-... ...your assigned clients—from onboarding to success Understand client... ...your LinkedIn URL or CV to: Customer Success Team Lead Please...Remote job
- Omnibound AI is seeking a Customer Success professional to guide enterprise clients through onboarding, adoption, and ongoing product usage to drive measurable outcomes. You... ...playbooks, and lifecycle processes; manage US-based B2B accounts during US business hours. Collaborate...
- RemotePass is expanding its US and Americas market and seeks a Senior Customer Success Manager to build lasting relationships with our global clients. You will guide customers from onboarding through renewal, acting as their strategic adviser and advocate. You will collaborate...Remote job
- ...Associate Customer Success Manager - (Remote - US) Associate Customer Success Manager - (Remote - US) Jobgether is a Talent Matching Platform... ...of a powerful supply chain intelligence platform. From onboarding to long-term optimization, you will guide users through...Full timeWork at officeRemote workWorldwideFlexible hours
- ...talk. Why this role, now Our customers expand. Net revenue retention... ...new logo before we grow. Today success, implementation, and support... ...size, EHR, product line, onboarding cohort, tenure. Build the health... ...can see which shortcuts cost us later. Support that scales sub...Contract workImmediate startRemote work
- ...institutions. This 3-month remote role focuses on relationship ownership, onboarding, and ongoing engagement with customers while coordinating with US teams. You will bring experience in customer success or account management with financial services clients, operate...Remote jobFor contractors
$230k - $325k
...are seeking a Client Partner experienced in selling advertising solutions to Fortune 500 enterprise clients to grow and scale Netflix US revenue. With your deep understanding of the digital video and programmatic landscape, you will act as a strategic partner to your...Hourly payFull timeImmediate startFlexible hours$320k
...enterprise clients and agency partners to grow and scale Netflix’s US advertising revenue. With your deep understanding of the digital... ...enterprise organizationsDeep programmatic expertise with proven success in architecting annual agreements, joint business plans, and...Hourly payPermanent employmentFull timeImmediate startFlexible hours$155k - $185k
...Client Project Manager (US)Competitive salary of $155k–$185k... ...will be on client engagement, success, retention, and expansion, acting... ...and delivering outcomes for customers. For this role, we're looking... ...forecasting — from initial onboarding through to nPlan becoming...For contractorsRemote workFlexible hoursShift work- ...is seeking a Senior Leader to own customer success, implementation, and support for healthcare... ...a small team, develop health scoring, and align onboarding with first-year retention. This role reports to the CEO and offers a remote-friendly setup in the US. #J-18808-Ljbffr...Remote work
$85k - $105k
...EST) Type: Full-Time, 1099 Contractor Head of Customer Success Operations Reports to: Founder & CEO Location... ...escalation resolution time, refunds, onboarding quality, time to value, retention,... ...A 3-minute video answering: Tell us about your background Why are you the...Full timeContract workFor contractorsRemote workRelocation$115k - $130k
...Manager, Customer Success This role is based in NYC with a hybrid in-office experience. Our team... ...in the NYC area, but we’re open to US based remote for the right candidate with... ...consistent, high-quality experience across onboarding, adoption, and ongoing support,...Full timeWork at officeRemote work3 days per week$180k - $220k
...About us: Causaly is redefining how humans acquire knowledge and develop insights in biomedicine. Our AI-powered platform enables... ...directly to our SVP Sales, you will work cross-functionally to build customer value and drive new business. You will have global ownership of...$175k - $225k
...HEAD OF CUSTOMER SUCCESS — NYC START-UP We're looking for a Head of Customer Success who has already built, scaled and improved a CS function... ...side of Customer Success — retention, expansion, onboarding, engagement and building processes that actually work....Full timeWork at office- ...LandEarly is seeking a Customer Success Manager in the United States to guide members from onboarding through renewal. You will own post-sale relationships, drive onboarding, adoption, and retention while surfacing insights to improve the platform. You will be the primary...
- ...Tekmetric, a Houston-based cloud software provider for auto repair shops, seeks an onboarding specialist to guide customers to launch success and deepen product expertise. You will host group onboarding calls and work across teams to improve the onboarding experience....Remote work
$115k - $145k
...Senior Client Success Manager – New York, NY Remote (US) ABOUT CORDIAL We founded Cordial in 2014 on the belief that there should be more humanity and... ...in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We...Contract workRemote workFlexible hours- ...Bluefin Payment Systems is seeking a Customer Success Manager I to steward a portfolio of strategic clients and partners, ensuring successful onboarding, adoption, and ongoing value realization. You will own post-sale relationships, drive product adoption, coordinate with...
- ...easybill GmbH sucht einen engagierten Customer Success Manager (m/w/d) in einem Remote-First-Team deutschlandweit, der unsere Kunden begeistert, onboarding betreut und langfristig zu Fans macht. Du erkennst Bedürfnisse, treibst proaktiv Cross- und Upselling voran, pflegst...Remote work
- ...ModMed is hiring a Senior Customer Success Manager to serve as the post-sale trusted advisor for a defined book of business in a remote US setting. You will advocate for client needs, drive adoption, and collaborate with internal teams to mitigate churn and grow opportunities...Remote work
$180k - $220k
...industries - banking and insurance - and have successfully landed major deals in government and... .... Mission We’re looking for a Head of Customer Success to build and lead our global... ...Build the playbooks and processes for our US CS motion. Experience & skill set...Contract work- ...systems in 48 states. We are looking for our first permanent Head of Customer Success to lead the function so that it can support over 1 million... ...function, not only run one someone else built. You can walk us through what existed on day one and what existed a year later...Permanent employmentInterim role
- ...board include Reid Hoffman . This is not a traditional Head of Customer Success role. We’re looking for a leader who treats AI as the... ...lost. What You’ll Do Own the customer journey from onboarding through renewal and expansion, with a focus on delivering...
- ...Head of Customer Success, North America About the Role We’re looking for a Head of Customer Success, North America to lead our regional customer... ...business outcomes and build long-term partnerships with us. This is a hands-on leadership role with the opportunity...
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