Accounts Receivable Specialist

NELSON Worldwide is seeking an organized and detail-oriented Accounts Receivable Specialist to manage assigned receivable accounts and support timely collection of outstanding invoices. The ideal candidate will have strong communication skills, a professional approach, and the ability to maintain positive client relationships while improving cash flow performance. The successful candidate will work closely with clients, project managers, billing teams, and finance leadership to resolve payment issues, maintain accurate account records, and support collection goals. This role requires strong problem-solving abilities, attention to detail, and experience in accounts receivable or collections within a professional services environment. Key Responsibilities: Review outstanding accounts and prioritize collection activities based on aging, risk, and account status. Conduct professional collection calls and send collection emails while maintaining strong client relationships. Follow up on customer payments according to agreed payment terms and deadlines. Research and resolve billing issues, payment delays, disputes, and account discrepancies. Communicate directly with clients to improve payment timelines and maintain positive business relationships. Collaborate with project managers, billing teams, and finance leadership to resolve contract issues and missing documentation. Escalate high-risk, significantly overdue, or high-balance accounts when required. Maintain accurate collection notes, payment commitments, dispute updates, and follow-up records. Update account databases, spreadsheets, and collection reports with accurate information. Support initiatives to reduce overdue balances, improve cash flow, and achieve collection targets. Assist with gathering client documentation and supporting information required for payment processing. Requirements: Minimum 2 years of experience in collections, accounts receivable, or client account management. High School Diploma required; Associate Degree preferred; Bachelor's Degree in Accounting is a plus. Knowledge of general accounting principles with a focus on credit and collections practices. Strong customer service skills with excellent verbal and written communication abilities. Strong attention to detail with the ability to identify issues and recommend improvements. Experience working in a professional services environment, preferably within the AEC sector. Experience with Deltek Vantagepoint and Microsoft Excel is required. Ability to manage multiple priorities while maintaining accuracy and professionalism. Strong knowledge of: Accounts receivable, collections procedures, and payment reconciliation Accounting principles, financial records, and reporting Microsoft Excel, Deltek Vantagepoint, and client account management #J-18808-Ljbffr NELSON Worldwide, LLC