Pro-Bono Atlassian SME: Jira, Service Desk & Confluence
JerseySTEM
JerseySTEM is looking for an experienced Atlassian Tools Subject Matter Expert to support and optimize their use of Atlassian products such as Jira and Confluence. This is a pro-bono position aimed at enhancing project tracking and collaboration across the organization. The expert will work closely with cross-functional teams, analyze usage metrics, and implement sustainable solutions. A commitment of six hours per week over at least six months is expected. Join us in making a meaningful impact on the STEM education opportunities for underserved girls. #J-18808-Ljbffr JerseySTEM
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Pro-Bono Atlassian SME: Jira, Service Desk & Confluence in New York, NY vacancy
- ...JerseySTEM is looking for an experienced Atlassian Tools Subject Matter Expert to support and optimize their use of Atlassian products such as Jira and Confluence. This is a pro-bono position aimed at enhancing project tracking and collaboration across the organization...Suggested
JerseySTEM
New York, NY1 day ago - ...Overview Jira Service Desk and Confluence Data Center Remote Administrator — Remote opportunity for a Federal client. Location: Remote. Visa: Only USC & GC. Responsibilities Provide comprehensive system administration of Jira Service Desk and Confluence Data Center (user...SuggestedContract workRemote work
Vinsys Information Technology
New York, NY1 day ago $40 - $45 per hour
...Remote Business Analyst (Jira & Confluence) - 40158 Remote Business Analyst (Jira & Confluence) - 40158 Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working...SuggestedContract workWork experience placementFreelanceRemote workFlexible hoursTuring Inc
New York, NY1 day ago$19.22 - $30.35 per hour
...and application support, via Slack, Jira, or email.* Provide in-person IT support... ...manage all assigned issues in Jira Service Desk.* Administer cloud services such as G... ...supporting Zoom + Zoom/conference rooms* Atlassian (JIRA/Confluence) experience* Experience with...SuggestedHourly payFull timeTemporary workWork at officeRemote workFlexible hoursAstreya
New York, NY2 days ago$19.22 - $30.35 per hour
...environment. Provide remote IT support (Slack, Jira, email) and in‑person support at the... ...manage all assigned issues in Jira Service Desk. Administer cloud services including... ...conference rooms. Experience with Atlassian JIRA/Confluence. Experience documenting repeatable...SuggestedHourly payTemporary workWork at officeRemote workFlexible hoursAstreya Partners
New York, NY2 days ago$55k - $65k
...days/week) Reports to: Trade Desk Team Lead/Manager Licensure Required... ...maintaining high‑quality service. Escalate complex issues to Trade... ...Collaboration Create detailed JIRA tickets for bugs, feature... ...with ticketing systems (JIRA, Confluence, Salesforce) preferred. Financial...Work at officeRemote workFramework Ventures
New York, NY1 day ago$22 - $26 per hour
...experience in an IT Support, Desktop Support, or Help Desk role. ~ Experience supporting both macOS and... ...ticketing systems and knowledge management platforms (Service Desk, Jira Service Management, Confluence, or similar). ~ Basic to intermediate networking...Contract workWork at officeLocal areaRemote workPride Global
New York, NY5 days ago$35 per hour
...enterprise management tools Experience using and managing ticket-based enterprise workflow management systems , particularly JIRA Service Desk and Confluence Strong OS X and Mac hardware troubleshooting experience , positive, service-oriented attitude Ability to lift heavy...Remote workTrilyon, Inc.
New York, NY3 days ago- ...CSS/Javascript, APIs/JSON, and DNS. Experience with using Hubspot or comparable web‑based help desk platforms, as well as tools from Atlassian (such as Jira and Confluence) and Customer Relationship Management (CRM) systems. Proficient in Windows and GSuite. Interpersonal...Remote work
Sierra Interactive
New York, NY1 day ago - ...technology provider, serving the financial services sector. You will be the client’s first... ...ownership of escalating issues to the appropriate SME team. Must be amenable to occasional... ...annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Gym...Part timeCasual workRemote workFlexible hours
$60k - $75k
...do Escalation support for all incidents and requests using JIRA service desk Support of storage requests Monitor and maintain a variety... ...technical projects Produce and update documentation using Confluence Collaborate with other technology teams on various projects...Full timeLocal area$60k - $80k
...About the Role As an IT Help Desk Technician you'll be responsible for managing level... ...an asset Experience with tools such as JIRA, Confluence Experience with the following platforms:... ...Program Culture of Learning & Development Service Recognition Programs About BrainStation...Work at officePVH (Tommy Hilfiger/Calvin Klein)
New York, NY7 hours ago$60k - $80k
...learners. About the Role As an IT Help Desk Technician you'll be responsible for... ...Experience with tools such as JIRA, Confluence Experience with the following platforms... ...Culture of Learning & Development Service Recognition Programs Bonus Points...Work at officeKonrad
New York, NY2 days ago- ...: Customer Support & Troubleshooting: Respond to support tickets, calls, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2 technical issues (password resets, connectivity issues, app errors). Provide...Full timeRemote workShift workWeekend work
Pavago
New York, NY1 day ago - ..., technically skilled, and motivated Help Desk Specialist to join our growing IT team. In... ...live chat, remote support tools, and the IT service desk ticketing system. Diagnose,... ...using ticketing systems such as ServiceNow, Jira Service Management, Zendesk, Freshservice,...Work experience placementWork at officeRemote workRelocationFlexible hours
North Texas Custom Roofing and Construct
New York, NY3 days ago - ...across modern enterprise technologies. Skills & Responsibilities SDLC Methodologies: Agile, Safe Agile, Waterfall Tools: Rally, Jira, Confluence, GIT, Visual Studio, SAS, Putty, SharePoint, MS Office Suite, Visio, Azure DevOps, ServiceNow Others: The communication,...
Capgemini
New York, NY7 hours ago $120k - $150k
...public benefit corporation delivering full-service pharmacy benefit management (PBM)... ...Experience administering and acting as a SME for Office 365 Experience supporting... ...Experience with ticketing systems such as Jira Service Desk or similar platforms Strong scripting...Work at officeLocal areaRemote workFlexible hoursCapital Rx
New York, NY4 days ago- ...development environment. Experience in the finance industry (financial services, asset management, or fintech) is a must. Strong problem-... ...analysis tools. Proficiency in tools and products such as Jira/Confluence. Thanks Lalit ****@*****.*** Seniority and Employment...Contract work
Hirextra -World's First Staffing Aggregator
New York, NY3 days ago $70k - $112k
...production support SMEs, engineering, product managers and service desk teams. What Success Looks Like In 3 months Complete Arcadia... ...first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You’ll Bring Years related work experience...Contract workWork experience placementWork at officeRemote workFlexible hoursArcadia
New York, NY1 day ago$25 - $30 per hour
...Responsibilities You’ll also work in partnership with Level 1 Service Desk teams and Level 3 specialists to deliver efficient, reliable IT... ...Windows: Autopilot/Intune build and deployment support macOS: Jamf Pro policies/profiles/app deployments and troubleshooting...Work experience placementWork at officePorts North
New York, NY1 day ago- ...multifunction devices, and smartphones, with a strong focus on customer service Perform physical setup and configuration of workstations,... ..., Kaseya, SolarWinds) is a plus Experience with ticketing systems (e.g., Zendesk, Jira Service Desk, ServiceNow) #J-18808-Ljbffr...Work at officeRemote work
Career Techniques Inc
New York, NY3 days ago - ...business processes and design efficient solutions. Agile Methodologies : Experience working in Agile environments, using tools like Jira, Confluence, or similar for tracking and collaboration. Communication Skills : Excellent verbal and written communication skills, with the...
- ...for 2026, which includes several key positions. Among them, a Service Desk Specialist will provide remote L1–L2 support and ensure smooth... ...connectivity issues Manage tickets via ITSM tools such as ServiceNow, Jira, or Zendesk Install, configure, and maintain Windows and Office...Full timeContract workFor contractorsWork at officeRemote workWork from home
Framework Ventures
New York, NY1 day ago - ...telephone support, providing a white glove service for the Firm’s local users. This role will... ...Maintain accurate records of all service desk interactions including issue descriptions,... ...PDF software (e.g., Nuance (Kofax), Adobe Pro), collaboration software (e.g., MS Teams)...Work experience placementWork at officeLocal areaImmediate startRemote workVisa sponsorshipWork visaShift work
Dormont Manufacturing Company
New York, NY6 days ago $147.8k - $164k
...metrics, and scalable operating practices to improve service delivery, communication, project visibility, and... ...Management (ITSM) tools, with a strong preference for the Atlassian toolset (Jira, Confluence, Jira Service Desk). The target base salary range for this...WorldwideSleeping nights$75k - $85k
...the wider technology team and our Managed Services Providers (MSPs), the IT Support Specialist... ..., and manage devices through Jamf Pro and our endpoint management tools Support... ...Two or more years in end-user or service desk support with a focus on Apple devices Hands...Full timeCasual workRemote workRelocationISACA
New York, NY2 days ago$80k - $100k
...Workspace, Slack Enterprise, Zoom, and the Atlassian suite. Own the day-to-day ticket... ...across the team. Take ownership of our Confluence and Helpdesk knowledge bases: runbooks,... ...Workspace, Slack Enterprise Grid, Atlassian (Jira and Confluence), Zoom, Iru, Microsoft...Full timeTemporary workInternshipFlexible hours$100k - $143k
...performance with our production desktop platforms including Customer Service Representatives (CSR) Desktop, Field Service Desktop, and... ...user stories, sprint activities, and priorities through JIRA and Confluence, ensuring transparent, on‑time, and high‑quality outcomes...Local area3 days per weekNew York Life
New York, NY3 days ago- ...for complex user issues while helping maintain a high-quality service desk experience for the organization. The Helpdesk Lead works closely... ...management (ITSM) platforms such as Freshservice, ServiceNow, or Jira Service Management. Ability to analyze ticket trends and...Work at officeRemote work
Cqmedical
New York, NY3 days ago $95k - $110k
...(Slack, Google Workspace, Microsoft 365, Entra ID, Atlassian suite). Manage user access and group membership, including... ...and Microsoft 365. Working knowledge of ITIL service management and ticket-based support in Jira Service Management or similar. Clear written communication...Work at officeRemote workKNOWN
New York, NY7 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pro-Bono Atlassian SME: Jira, Service Desk & Confluence. Be the first to apply!
Related searches
- help desk remote New York, NY
- work from home help desk support New York, NY
- work from home IT help desk New York, NY
- customer service desk New York, NY
- helpdesk team lead New York, NY
- help desk work from home New York, NY
- entry level help desk no experience New York, NY
- entry level help desk New York, NY
- help desk New York, NY
- helpdesk support technician New York, NY