Remote Senior Helpdesk Specialist - Court/Jury Software
Neumo
Houston, TX
- Remote job
Neumo is seeking an experienced Help Desk Manager to support the Justice Business Unit. The role involves triaging and resolving customer service tickets, providing expert guidance on Court Case Management and Jury Software, and keeping customers informed during outages. As a senior SME, you will cross-train across related products, monitor queues in the case management system, and contribute to the Knowledge Base to improve self-service for end-users. #J-18808-Ljbffr Neumo
Vacancy posted 2 days ago
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