Automotive Service Manager

Automotive Service Director / Service Manager H&K Chevrolet of New Haven is seeking an experienced, high-integrity Service Manager to oversee our complete fixed operations, including Parts , Service , and Body Shop departments. We are a proud, family-owned and operated dealership built on strong moral, ethical, and family values. At H&K, we do not just say we care; we treat every single employee and customer like a member of our own family. If you are looking for a transparent, respectful, and strictly no-drama work environment where your leadership is valued, we want to hear from you. What We Offer Competitive Compensation : Stable weekly base salary plus performance-based commission. Robust Benefits : Comprehensive healthcare, vision, and dental insurance plans. Paid Time Off : Generous paid vacation and holiday packages. Supportive Culture : A true open-door policy with an executive team invested in your success. Key Responsibilities Departmental Oversight : Manage daily operations, workflow, and profitability across the Parts, Service, and Body Shop teams. Staffing & Leadership : Recruit, hire, mentor, and retain a high-performing team of advisors, technicians, and support staff. Compliance & Training : Ensure all staff members complete and maintain required Chevrolet manufacturer and dealership training certifications. Customer Relations : Maintain H&K's reputation for excellence by resolving customer issues with empathy and fairness. Efficiency & Safety : Optimize shop production, monitor equipment maintenance, and strictly enforce a safe, professional, and drama-free workspace. Qualifications Proven track record of success as an Automotive Service Manager or Director. Deep knowledge of service department KPIs, parts inventory controls, and collision center workflows. Strong familiarity with Chevrolet or General Motors (GM) warranty policies and training platforms is highly preferred. Leadership style rooted in honesty, clear communication, and mutual respect. Valid driver's license with a clean driving record. How to Apply If you are a dedicated leader who aligns with our core values of family, honesty, and hard work, please submit your resume and a brief cover letter explaining why you are the perfect fit for H&K Chevrolet. #J-18808-Ljbffr