Account Manager - Commercial & Light Industrial (Cary, North Carolina)

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

The EPM Sales Account Manager - Commercial & Light Industrial is responsible for driving growth and maintaining revenue within ABB's Electrical Maintenance Program (EPM) targeting mid to large-size commercial and light industrial customers. This role combines strategic account development with tactical sales execution, focusing on both customer retention and new business growth. The successful candidate will leverage deep knowledge of ABB's comprehensive electrical maintenance and modernization solutions to expand relationships and drive incremental revenue through cross-selling and solution integration.

While this is a remote position, successful candidates should be located near a regional airport for travel.

About The Electrical Maintenance Program (EPM)

EPM is ABB's enterprise-wide electrical maintenance solution designed for mid to large-size commercial and light industrial customers. The program encompasses preventive maintenance, emergency support, modernization options, and integration of complementary ABB offerings including Arc Flash Studies, IR Scanning, and LOTO (Lockout/Tagout) consulting and training services.

Your Responsibilities:

• Account Management — Build and maintain strong customer relationships through regular engagement, strategic guidance, and quarterly business reviews to drive retention and expansion.

• Sales Growth — Optimize sales volume within existing accounts by identifying key stakeholders, navigating procurement processes, and executing penetration strategies to increase wallet share.

• New Business Development — Define ideal customer profiles, generate qualified pipelines, and convert prospects into new EPM customers across commercial and light industrial markets.

• Cross‑Selling Integration — Leverage deep knowledge of ABB’s Electrification Service portfolio to identify complementary service opportunities, promote bundled solutions, and drive incremental revenue.

• Performance Execution — Achieve targets for orders, profitability, and acquisition while maintaining accurate forecasting, tracking KPIs, and executing structured account plans.

Your Qualifications:

• Bachelor's degree in Business Administration, Engineering, or equivalent work experience.

• Minimum 10 years of sales or sales-related experience in a B2B environment.

• Familiarity with ABB products, systems, and commercial processes.

• Experience in the electrical services, maintenance, or electrification sector.

• Demonstrated success selling enterprise-level solutions to mid to large-size commercial and industrial customers.

• Track record of new account development and account penetration in assigned territory or segment.

• Excellent organizational and time management skills with ability to manage multiple priorities.

• Strong presentation and communication skills with ability to engage C-suite executives.

• Ability to travel 34-40% nationwide, as needed.

What's in it for you?

 

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on apply.placed-app.com.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on apply.placed-app.com or by sending an email to View email address on apply.placed-app.com . Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. 

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D – 100% employee paid up to maximums

• Short Term Disability – up to 26 weeks – Company paid

• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave – up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions 

• Employee Stock Acquisition Plan (ESAP)

Time off

• ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is bonus eligible.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

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