General Manager

General ManagerUnder the direction of the District Manager, the General Manager is responsible for the successful execution of the Pie Five experience through serving the guest in a team member capacity, directing subordinates, and overseeing all aspects of the operation, including recruitment, development, scheduling, forecasting, ordering, inventory, performance management, guest service, financial performance, and reporting.Essential Job FunctionsAble to perform the essential job functions of the team member positionDirect team members and delegate responsibilitiesPerform register closeouts and bank depositsAddress and resolve guest concernsOpen and/or close store, including the execution of related responsibilitiesManage all aspects of recruitment, development, and performance management of subordinatesForecast sales, schedule associates, and manage payroll based on business patternsManage product ordering and inventorying, maintaining proper level of stockOwning the financial and guest satisfaction performance of the restaurant, reviewing and reporting relevant documents and information in a timely mannerPerforms other related duties, as assigned by company managementBasic QualificationsPrior restaurant or customer service experience is a plus but not requiredPrior supervisory experience is a plusHigh school degree, or equivalentMinimum QualificationsMust be able to operate with minimal supervisionMust be able to direct others and delegate responsibilitiesMust be able to calmly and professionally address and resolve guest concernsMust be able to effectively communicate with guests and other employeesMust be able to listen attentively to guests, supervisors, and employeesMust be able to actively engage the guest throughout their experienceMust have a sense of urgencyMust be organized, flexible, and detail-orientedMust be able to comprehend and execute local food-handling laws and standardsMust be able to comprehend and execute Pie Five standards and expectationsMust be able to act in a professional manner that promotes a pleasant work environmentMust be able to cross-train in all positions, and successfully pass a manager skill testMust be able to focus and perform with a high level of energy throughout the shiftMust be able to maintain a friendly and outgoing demeanor, even during periods of high volumeMust have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS systemOther Criteria (Preferred)Prior General Manager experiencePhysical & Mental RequirementsMust be able to stand for periods of up to 11 hoursMust be able to bend, stoop, and kneel repeatedly over a long period of timeMust be able to lift up to 40 poundsPie Five-Fuzzy's-Dickey's is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Pie Five Corporate.