Senior HR Business Partner

Senior HR Business Partner

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada. Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, Texas and Ontario, Canada.

As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24‐hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients' health & safety at the center of everything we do.

The Senior HR Business Partner is critical in supporting our team's initiatives in all facets of HR, with a specific focus on employee engagement, recruiting and retention, performance management, policy development, and implementation. This position is the point of contact for Associates and a consultant to management for HR-related needs and issues. The Business Partner formulates partnerships across the HR function, seeking to develop integrated solutions and deliver value-added service to management and associates that reflect the business objectives of the organization.

In this role, the ideal candidate will:

• Build strong business relationships with employees and managers in respective business units
• Provide HR expertise in the areas of employee relations, employee engagement, development, and coaching
• Partner with CHRO to ensure learning and development programs are addressing employee and business needs
• Partner with hiring managers and Talent Acquisition resources to ensure a positive candidate experience with consistency and that the right vetting occurs to ensure the right fit on both sides
• Participate in the interviewing process to ensure the right candidate is placed with the organization
• Work with department leaders on annual talent review, performance reviews & compensation planning
• Partner with department leaders to achieve positive employee engagement within the various departments
• Proactively address employee relations issues with leaders and provide guidance on how to handle, ensuring consistency in approach and mitigating risk for the Company
• Ability to relate well with and influence, strong, independent thinkers
• Demonstrated credibility and integrity in communication, actions, and an optimistic approach to business
• Viewed as a provider of balanced and positive support, especially in gray areas
• Critical thinker with success in developing innovative solutions to business problems; able to work through complex issues
• "High touch" approach to leadership including presence and visibility to leaders at all levels
• Ability to resolve moderately complex employee issues
• Demonstrated adaptability skills to work within a diverse workforce with competing priorities
• Strong teamwork mindset with the ability to partner effectively with subject matter experts

Supervisory responsibilities: This position has no supervisory responsibilities

The ideal candidate will have the following qualifications:

• Bachelor's degree in Business Administration or a related field preferred
• Five years of solid HR experience required, along with at least 2 years of HRBP experience
• Excellent interpersonal, verbal & written communication skills
• Proficient use of Microsoft Office applications (Word, Excel, Outlook) & HR Specific software (Ultimate Software/UKG) is a plus
• Operate with a sense of urgency, while setting and managing multiple priorities
• Ability to work in a fast-paced environment
• Strong problem solving, analytical, and technical skills
• Impeccable accountability to the best interests of the team and the organization as a whole
• Embody the company culture and values
• Stays calm in contentious situations
• Must be a progressive thinker with demonstrated ability to manage multiple projects/tasks from inception to completion in a changing environment

Personal and professional attributes:

• Strong work ethic
• Sound judgment
• Proven written and verbal communication skills
• Natural curiosity to pursue issues and increase expertise
• Pursue and design innovative analytical performance metrics
• The courage to promote and defend ideas and analyses
• Passionate about InfuSystem and serving customers and patients
• Strives to make an impact on improving our business processes and results
• Exemplary honesty and integrity
• Ability to collaborate effectively and work selflessly as part of a team

Comprehensive benefit package to include:

• Health, Dental, Vision
• Life Insurance, STD & LTD
• 401(k) with a specified Company Match
• Employee Stock Purchase Program
• Tuition Assistance
• Generous Paid Time Off plan
• Paid Parental Leave
• Employee Assistance Program
• Competitive Pay
• Direct Deposit
• Employee Referral Bonus