Quality Assurance Supervisor

To ensure smooth operations in Quality Assurance, the full-time remote Quality Assurance Supervisor will manage a team of QA Auditors, oversee compliance with quality control guidelines, and provide training and support while monitoring production metrics and addressing potential fraud issues. Key responsibilities Monitor and manage production metrics to ensure QA Auditors meet deadlines and compliance requirements Provide coaching and oversight to QA Team Leads and Auditors on high-risk issues and compliance with federal and state guidelines Identify and report trends in loan deficiencies, preparing analyses and recommendations for action plans Required qualifications Bachelor's Degree directly related to the position or equivalent experience Minimum four years of experience in Mortgage Quality Assurance/Quality Control roles, with two years in a supervisory capacity Advanced knowledge of mortgage quality control requirements and investor guidelines (FNMA, FHLMC, VA, FHA, USDA) Experience with auditing processes and managing external vendors Proficiency in Microsoft Office Suite and familiarity with PDF/Adobe programs