Customer Service Representative III

Managing day-to-day customer deliverables for large strategic accounts, the full-time Customer Service Representative III will coordinate with multiple stakeholders to ensure successful execution of complex project orders in a hybrid work environment. Key Responsibilities Serve as the primary point of contact for assigned strategic accounts and manage customer deliverables to align with project timelines and commitments Coordinate cross-functionally with various departments to ensure the successful execution of complex project orders Monitor order status and proactively address potential delivery issues while maintaining clear communication with customers and internal teams Required Qualifications Minimum of 5 years of applicable experience preferred Experience with SAP S4Hana and/or QAD required Proven experience in order entry, order management, and expediting orders Experience supporting large customer accounts or project-based orders Strong problem-solving skills with the ability to analyze issues and recommend solutions