Job Coach - IDD / Special Needs

Job Description

Job Description

Job Coach – Intellectual & Developmental Disabilities (IDD)

Bronx, NY | Full-Time | 40 Hours Weekly | Temp-to-Perm

$20.00–$23.00 Per Hour | Based on Education

Empower Independence. Build Careers. Make a Difference.

HumanEdge Healthcare Staffing is actively seeking compassionate, energetic, and highly organized Job Coaches / Employment Support Specialists to help adults with intellectual and developmental disabilities (IDD) develop workplace skills, secure meaningful employment, and achieve greater independence.

This is an excellent career opportunity for professionals with backgrounds in human services, education, direct support, vocational rehabilitation, mentoring, case management, or community-based programs.

We are particularly interested in candidates who enjoy working directly with individuals, building relationships with employers, and helping people achieve personal and professional goals.

Bronx residents are strongly encouraged to apply!

This is a full-time, community-based position, with approximately 90% of working time spent in the field supporting individuals at employment locations throughout the Bronx.

Important: This is not a traditional office-based or strictly 9-to-5 position. Candidates must be comfortable traveling throughout the Bronx and maintaining a flexible work schedule.

Competitive Compensation – Based on Education

We recognize the value of education, experience, and dedication to human services.

• $20.00/hour – High School Diploma or GED

• $21.00/hour – Associate's Degree

• $22.00/hour – Bachelor's Degree

• $23.00/hour – Master's Degree

What We Offer

• Competitive hourly compensation

• Weekly pay with direct deposit

• Full-time employment, 40 paid hours weekly

• Reimbursement for eligible work-related travel expenses

• Dedicated recruiter and onboarding support

• Valuable hands-on experience in community-based employment services

• Temporary-to-permanent employment opportunity

• Potential for long-term career advancement in human services

Work Schedule & Flexibility

Full-Time | 40 Paid Hours Weekly

Job Coaches must maintain flexible availability to accommodate the employment schedules of the individuals they support.

• Work schedules may fall between 6:00 AM and midnight

• Most assignments take place between 8:00 AM and 8:00 PM

• Occasional early mornings, evenings, and weekends may be required

• One-hour unpaid meal break

• Schedules vary based on participant needs and community employment assignments

Candidates must be willing to adjust their schedules as needed and should not require a fixed 9 AM–5 PM workday.

Work Location – Bronx, NY

This position is primarily community-based.

• Approximately 90% fieldwork throughout the Bronx

• Travel between multiple employment and community locations

• Independent travel required throughout assigned service areas

• Eligible work-related travel expenses reimbursed according to program guidelines

• Bronx residents strongly preferred

Key ResponsibilitiesJob Coaching & Employment Support

• Provide individualized, hands-on employment coaching to adults with intellectual and developmental disabilities.

• Support a monthly caseload of approximately 15–25 individuals .

• Assist participants in learning job duties, workplace expectations, and appropriate professional behaviors.

• Provide practical instruction, modeling, demonstration, and positive reinforcement.

• Teach essential workplace skills, including communication, punctuality, teamwork, organization, and time management.

• Help participants build confidence, problem-solving skills, and workplace independence.

• Develop individualized strategies to address employment-related challenges.

• Gradually reduce direct support as participants demonstrate increased independence.

• Promote successful employment retention and long-term career development.

Case Management & Documentation

• Maintain accurate, timely, and detailed participant case notes.

• Document employment progress, coaching activities, service outcomes, and individual goals.

• Track participant schedules, workplace performance, and follow-up needs.

• Maintain organized records and meet documentation deadlines.

• Communicate participant progress and concerns to supervisors and interdisciplinary support teams.

• Manage multiple assignments and priorities independently.

Employer & Community Relationships

• Establish positive working relationships with employers, supervisors, and community partners.

• Serve as a professional liaison between participants, employers, and support teams.

• Assist participants with workplace adjustments and resolving employment challenges.

• Provide travel training and community navigation support when appropriate.

• Promote inclusive workplaces and advocate for successful community employment opportunities.

Required Qualifications

• High School Diploma or GED required; higher education qualifies candidates for increased hourly compensation.

• Experience in mentoring, teaching, coaching, customer service, human services, or individualized support.

• Excellent communication and interpersonal skills.

• Strong organizational, time management, and multitasking abilities.

• Ability to write clear, accurate, and professional case notes.

• Comfortable independently managing a monthly caseload of approximately 15–25 individuals.

• Ability to work independently in various community settings.

• Willingness to travel extensively throughout the Bronx.

• Flexible availability, including occasional early mornings, evenings, and weekends.

• Strong problem-solving skills, patience, professionalism, and reliability.

• Genuine commitment to supporting individuals with disabilities.

Preferred Qualifications

• Bachelor's Degree in Human Services, Psychology, Social Work, Education, Rehabilitation, or a related field highly preferred.

• One or more years of experience supporting individuals with intellectual or developmental disabilities.

• Previous experience as a Job Coach, Employment Specialist, Direct Support Professional (DSP), Vocational Counselor, Case Manager, or Community Support Specialist.

• Familiarity with OPWDD services, supported employment programs, and person-centered planning.

• Experience in vocational training, employment readiness, or community-based rehabilitation.

• Experience maintaining case documentation and coordinating services.

Candidates with strong teaching, mentoring, customer service, or transferable human services experience are encouraged to apply, even if they have not previously held the title of Job Coach.

Interview & Selection Process

Qualified applicants will participate in a structured selection process:

1. Initial In-Person Recruiter Interview: Review professional experience, educational qualifications, communication skills, schedule flexibility, and ability to travel throughout the Bronx.

2. Hiring Manager Resume Review: Qualified candidates will be presented for consideration.

3. Final In-Person Interview: Selected applicants will meet with the hiring manager to discuss the position and expectations.

Why Join HumanEdge Healthcare Staffing?

At HumanEdge, we believe meaningful employment can transform lives.

As a Job Coach, you will play an important role in helping individuals with developmental disabilities achieve greater confidence, independence, and professional success.

You'll have the opportunity to develop valuable experience in employment services, vocational coaching, disability support, and community-based programming while building a rewarding career in human services.

This is a full-time, temporary-to-permanent opportunity with competitive pay and potential for long-term professional growth.

Apply Today – Bronx Job Coaches Needed!

We are actively interviewing motivated individuals who are passionate about helping others succeed.

We especially welcome applications from Bronx residents and candidates with experience in:

• Direct Support / DSP Services

• Special Education and Teaching

• Human Services and Social Services

• Job Coaching and Vocational Rehabilitation

• Mentoring and Youth Development

• Case Management and Community Support

• Employment Training and Career Development

Submit your updated resume today!

Qualified applicants should be prepared to discuss their educational background, relevant experience, schedule flexibility, and ability to travel throughout the Bronx.

HumanEdge Healthcare Staffing is an Equal Opportunity Employer.