Salesforce Administrator

Interview : Video

Visa : USC, GC, GC EAD, H4

This is onsite from day-1 ( Need local candidates )

Description :
About the job

We are seeking an experienced Salesforce Administrator to support, configure, and optimize our Salesforce platform. This role involves hands-on administration, user support, automation, and reporting, and requires close collaboration with business stakeholders.

Key Responsibilities

Salesforce Administration & Configuration

• Administer and maintain the Salesforce platform to meet business needs
• Configure and manage:
• Standard and custom objects
• Fields, page layouts, record types, and validation rules
• Workflows, process automation, and approvals
• Forms, reports, and dashboards
• Support enhancements and ongoing improvements across Salesforce modules

User & Security Management

• Manage users, roles, profiles, permission sets, and access controls
• Handle onboarding, offboarding, and user access updates
• Ensure data security and adherence to Salesforce best practices

Data Management & Quality

• Perform data imports, updates, and cleanups
• Ensure data integrity, accuracy, and consistency
• Assist with data governance and documentation

Reporting & Analytics

• Create and maintain reports and dashboards for business teams
• Support ad-hoc reporting requests
• Ensure reporting aligns with business KPIs and operational needs

Support & Collaboration

• Act as the primary point of contact for Salesforce-related questions and issues
• Troubleshoot and resolve basic system and user issues
• Gather requirements from stakeholders and translate them into Salesforce solutions
• Coordinate with internal teams for enhancements and issue resolution

Documentation & Best Practices

• Maintain system documentation and configuration details
• Follow Salesforce best practices for administration and configuration
• Support continuous improvement initiatives

Required Skills & Qualifications

• Proven hands-on experience as a Salesforce Administrator
• Strong knowledge of:
• Salesforce configuration and administration
• Workflow automation and business processes
• Reports and dashboards
• Experience with user management, security settings, and data maintenance
• Ability to work independently and deliver in a fast-paced environment
• Strong communication and stakeholder management skills