Base Communicator Full-time Nights

Virtua Health Transportation Call Center Dispatcher

Performs dispatching activities related to the Transportation Call Center Department. Coordinates transportation scheduling. Maintains scheduling, and communication with Transport Companies. Communicates with the transportation coordinator, nursing supervisor, and other personnel as needed. Facilitates transportation to and from all Virtua facilities and works collaboratively with multidisciplinary team to ensure an orderly transfer of patient from other facilities to Virtua hospitals.

Requirements: High School graduate or GED. Two to four years of experience. EMT or Dispatcher license/certification preferred. Knowledge and skills in transporting frail or elderly population with special mobility needs and safety requirements. Skilled in establishing and maintaining effective working relationships with participants and family members, co-workers. Ability to work independently with minimum supervision. Computer literate and ability to generate accurate records. Ability to speak clearly and to articulate details, instructions, dispatch procedures, emergency requirements, procedures and policies. Ability to problem solve and prioritize duties. Ability to remain calm and responsive in an emergency. Experience working with transportation software scheduling programs preferred.

Hourly Rate: $21.85 - $32.83. The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.