Service Desk Team Lead - Coaching, SLA Strategy, & Ops
Stefanini North America and APAC
Stefanini North America and APAC is seeking a Service Desk Manager to lead a cohesive team and drive service excellence. You will coach staff, conduct evaluations, and mentor for performance improvements while ensuring adherence to SLAs and client requirements. The role emphasizes strategic thinking, strong communication, and hands-on involvement in day-to-day operations and long-term planning. #J-18808-Ljbffr Stefanini North America and APAC
Vacancy posted 4 days ago
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