Dispatch Planner - Regional

National Logistics Capacity Planner Department: Operations We are seeking to hire a National Logistics Capacity Planner, a role that is responsible for securing enough capacity for booked freight using company assets and alternative modes of transportation (rail, over the road), as well as scheduling, relaying, and resolving problems for drivers, contractors, and/or carriers on a national level. The planner is an educator and problem‑solver, operating in an unpredictable, deadline‑driven environment and able to think on both a detailed and big‑picture scale. If you enjoy uncovering hard‑to‑find solutions (and backup solutions) within large data sets, then this is the job for you. Key Responsibilities Professional internal and external communication with drivers via phone calls and system messages. Planning loads for assigned market areas and/or customer accounts. Pairing trucks that are empty and/or unloading soon with freight needing to be picked up, and confirming assignments with drivers. Balancing and maintaining trailer pool inventory by routing outbound drivers in surplus regions to deficit areas with surging coverage needs. Load monitoring, including resolving any issues that may affect scheduled pickup or delivery times, while proactively communicating to the affected customers. These issues may involve truck mechanical problems, traffic or weather conditions, or customer‑directed shipment changes. Generating regular and ad‑hoc reporting as required. Minimum Qualifications Strong computer skills in a Windows environment, including Outlook, Excel, and Word. Transportation/Logistics experience. Ability to handle high volumes of inbound email. Effective presentation skills. Preferred Qualifications Bachelor’s degree from an accredited university. Knowledge of time/distance geography. Some familiarity with AS/400 operating system. Capability to work in a demanding, deadline‑driven environment with competing priorities and focus on delivering projected results. Well‑organized and communicative with a high degree of initiative and independent execution. Benefits Medical, Vision, Dental, Supplemental, Life Insurance available. 401(k) retirement plan with quarterly match. Equal Employment Opportunity Statement In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non‑job‑related disability, or any other protected group status. #J-18808-Ljbffr