Medical Office Coordinator

Job Description

Job Description

Mirror Mental Health – Office Coordinator

We are seeking a highly motivated & energetic individual to manage our Crofton, MD office.

Our workplace is where you will feel empowered to help individuals, and the community as a whole, as they embark on their healing journey. At Mirror Mental Health, we support an inclusive, team-focused environment. We invite you to explore the opportunity to join us and grow your career in a meaningful and fulfilling way.

The role of the Office Coordinator will perform general administrative tasks, create and enforce processes that drive efficiency, guide and motivate clinical and administrative staff, and coordinate communication between departments.

A successful candidate will consistently maintain the following areas of competence:

· Proficiency in the use of electronic medical record databases, Microsoft Office (especially Word and Excel), email, and Internet

· Excellent time management skills, organizational skills, and experience managing multiple projects/tasks concurrently

· Proven experience in managing an office environment

· Proven ability to meet deadlines and perform in a fast-paced environment

· Excellent communications and customer service skills with staff, a variety of clientele, other community agencies, and programs

· Strong ability to prevent and resolve problems

· Able to independently manage self and others; while obtaining support from leadership when needed

· Effectively communicate with leadership teams to ensure overall efficiency of company operations and all stakeholder’s satisfaction

Additional duties include, but are not limited to:

· Promptly answer phone calls, voicemails, company email, receive in-person guests, and coordinate all incoming and outgoing mail services (USPS, FedEx, UPS, etc.)

· Monitor, order, and organize office and building supplies for all staff

· Ensure the office space maintains a welcoming and clean environment. 

· Assist leaderships with operational and marketing-related activities, as required

· Collaborate with the Billing Specialist to assist with various insurance and billing related tasks

· Organize and execute client requests for various personal health records, billing summaries and/or payment, referral information, etc. 

· Troubleshoot & problem solve issues in an efficient and professional manner

· Attend company meetings when requested or required

The ideal candidate will have: 

· A minimum of 5 years of experience in an administrative support role, preferably in healthcare field. 

· A Bachelor’s Degree preferred, but not required

· The ability to work in person, in a clinical setting

Job Types : Part time with potential for Full Time

Schedule:

• Flexibility required
• some in person evening required.

Pay: negotiable depending on qualification

Benefits: Yes

· 401(k)

·

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.