Customer Service Representative

At Signeekwave , we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and elevate complaints across a number of communication channels. Job Type: Full-time Pay: $20.00 - $31.00 per hour Duties: Respond to customer calls and emails and answer questions about products and services Process orders and ensure they are fulfilled Handle customer complaints or concerns Log all contacts in our customer database system accurately Perform general administrative tasks, such and copying and filing Generate monthly, quarterly, and annual reports for management Qualifications High school diploma or equivalent Outstanding phone and email etiquette Able to manage multiple accounts simultaneously Exceptional communication skills Additional Information Paid time off Paid holiday and sick time Employee discounts through client programs Schedule: 8 hour shift Monday to Friday #J-18808-Ljbffr