Director, Product Management - Endpoint Detection & Response (San Antonio)

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! Our mission is simple: End Cyber Risk. We’re looking for a Director, Product – Endpoint Detection & Response to be part of making this happen.   LOCATION: This role is open to Remote-USA, Remote-Canada, Hybrid-Eden Prairie-MN-USA, Hybrid-San Antonio-TX-USA, & Hybrid-Waterloo-ON-CAN.About the Role:The Director, Product will be a pivotal member of Arctic Wolf’s Product team, focusing on Endpoint Detection and Response. This role will support the strategic goals of Arctic Wolf by enabling product management processes, fostering cross-functional collaboration, and driving operational success. This role works closely with the R&D team to ensure product delivery aligns with strategic objectives.This position is ideal for someone with broad exposure in the Cybersecurity market, who has deep technical ability and strong relationships within the industry. This role would suit someone with a solid background in Endpoint Security.This role will play a critical role in delivering an EDR product to market. Key Responsibilities:Product Strategy & Execution: Define and execute the product strategy for Endpoint Detection and Response in alignment with the overall company roadmap and go-to-market objectives Develop and maintain relationships directly with internal key influencers/leaders (e.g. key engineering leaders, user-experience leaders, and sales engineering teams) to inform and execute product priorities Work closely with the Customer SOC team to develop a virtuous cycle of feature delivery that empowers our internal teams and delivers value to our customers & partners Collaborate with other Product Managers and teams within Arctic Wolf, identifying interactions, flagging dependencies/risks, aimed at delivering cross product and cross business unit deliverables while ensuring that the best company-level decisions are taken Develop and maintain relationships directly with internal key influencers/leaders (e.g. key engineering leaders, user-experience leaders, and sales engineering teams) to inform and execute product priorities Own and proactively drive accomplishment of the operational needs within your assigned area of the team. Collaborate with UX team to ensure that the user experience of each release is at the center of what is delivered Collaborate with R&D team to translate high-level product goals into detailed requirements and actionable deliverables. Own product backlog prioritization for engineering teams, ensuring alignment with strategic goals. Analyze and report on product performance, identifying opportunities for optimization and innovation. Cross-Functional Collaboration: Work closely with our Security Services & Customer Experience teams who deliver our Support and Managed Services Collaborate cross functionally with R&D, Alliances, Sales, Marketing, and Customer Success to align on initiatives and deliverables Operational Excellence: Help streamline internal processes to improve development efficiency and delivery timelines. Team Building: Establish strong relationships with the Product teams at Arctic Wolf to drive the delivery of an EDR product to market Qualifications:10+ years’ experience in a technical or product role Experience working with global teams, especially in offshore environments. Strong technical aptitude and familiarity with SaaS or cybersecurity products is highly preferred. Proven track record of working with engineering teams to deliver high-quality products on time. Exceptional communication and collaboration skills to manage cross-functional relationships across time zones. Preferred Skills:Prior experience scaling a product team in a rapidly growing organization. Familiarity with tools such as Jira, Confluence, and analytics platforms. Knowledge of cybersecurity principles and risk management frameworks is a plus. About Arctic WolfAt Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.   We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.    We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.   All wolves receive compelling compensation and benefits packages, including:   Equity for all employees  Flexible time off and paid volunteer days  RRSP and 401k match  Training and career development programs  Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services  Robust Employee Assistance Program (EAP) with mental health services  Fertility support and paid parental leave  Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing View email address on apply.placed-app.com.   View our Hiring Page to learn more about our application process. Security Requirements Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).  Background checks are required for this position.   This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. The base salary range for this job family is 186,000 to 302,000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.SummaryLocation: Remote, United States; San Antonio, TX, USAType: Full time