Community Manager
Horizon Land Co Llc
Job Description
Job Description
p class="msonormal" style="margin-bottom:0px;line-height:normal"b class="" style=""span class="" style="font-family:"Arial",sans-serif"Job Summary/span/b/p p class="msonormal" style="margin-bottom:0px;line-height:normal"span class="" style="font-family:"Arial",sans-serif"The Community Manager position is responsible for overseeing and managing the daily operation, preservation, and protection of the value of their assigned property. This position will also act as a liaison between the company and the community of residents, by addressing resident issues and build a relation with their assigned property’s community./span/p p class="msonormal" style="margin-bottom:0px;line-height:normal"b class="" style=""span class="" style="font-family:"Arial",sans-serif"Essential Functions/span/b/p ul style="list-style-type: disc; list-style-position: inside; margin-top: 0px; margin-left: 0px; padding-top: 0px; padding-left: 0px;"li class=" msolistparagraphcxspfirst " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Collect rent payments and prepare payments for deposits /span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Processes and issues lease documentation for new residents./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Provides park rules, and other community literature to new residents./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts. /span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Enforce park rules, issue violations, and ensure violations are remedied in a timely manner./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Complete and upload all prospect cards and information into Rent Manager /span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Follow up with prospective clients via phone and email. /span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Process tenant applications and enter prospect information into tracking system./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Run background checks on new residents. /span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Show prospective residents’ homes available for sale./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Address resident issues, record resident comments and seek to settle all non-monetary issues./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Keep Regional Manager apprised of appropriate resident relations information./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Provide feedback and recommend improvements to assigned community./span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Act as the onsite contact for most 3rd party contractors, and applicants/span/lili class=" msolistparagraphcxspmiddle " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained./span/lili class=" msolistparagraphcxsplast " style="margin-top:0px;margin-right:0px; margin-bottom:0px;margin-left:42px;text-indent:-18px; line-height:normal;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Performs other related duties as assigned./span/li/ul p class="msonormal" style="margin-bottom:0px;line-height:normal"b class="" style=""span class="" style="font-family:"Arial",sans-serif"Required Knowledge, Skills, Abilities /span/b/p ul style="list-style-type: disc; list-style-position: inside; margin-top: 0px; margin-left: 0px; padding-top: 0px; padding-left: 0px;"li class=" msolistparagraphcxspfirst " style="margin-bottom:0px; text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Proficiency in Microsoft Office Suite /span/lili class=" msolistparagraphcxspmiddle " style="margin-bottom:0px;text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Ability to learn and be proficient with operations system.span class="" style="" /span/span/lili class=" msolistparagraphcxspmiddle " style="margin-bottom:0px;text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Proficiency in using Rent Manager/span/lili class=" msolistparagraphcxspmiddle " style="margin-bottom:0px;text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Excellent organizational skills and attention to detail/span/lili class=" msolistparagraphcxspmiddle " style="margin-bottom:0px;text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Excellent written and verbal communication skills/span/lili class=" msolistparagraphcxspmiddle " style="margin-bottom:0px;text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Familiarity of Fair Housing laws in assigned state and county/span/lili class=" msolistparagraphcxspmiddle " style="margin-bottom:0px;text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Excellent customer service and interpersonal skills/span/li/ul p class="msonormal" style="margin-bottom:0px;line-height:normal"b class="" style=""span class="" style="font-family:"Arial",sans-serif"Required Education, Certifications/ Licenses, Related Experience /span/b/p ul style="list-style-type: disc; list-style-position: inside; margin-top: 0px; margin-left: 0px; padding-top: 0px; padding-left: 0px;"li class=" msolistparagraphcxspfirst " style="margin-bottom:0px; text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"High School Diploma or GED/span/lili class=" msolistparagraphcxsplast " style="margin-bottom:0px; text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Six months to one-year related experience and/or training preferred/span/li/ul p class="msonormal" style="margin-bottom:0px;line-height:normal"b class="" style=""span class="" style="font-family:"Arial",sans-serif"Physical Job Requirements /span/b/p ul style="list-style-type: disc; list-style-position: inside; margin-top: 0px; margin-left: 0px; padding-top: 0px; padding-left: 0px;"li class="msolistparagraph" style="margin-bottom:0px; text-indent:-18px;"span class="" style="font-family:Symbol;"/spanspan class="" style="font-family:"Arial",sans-serif"Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily./span/li/ul
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