Business Operations Manager

Business Operations ManagerOur team sits at the heart of the Distributed Systems Engineering (DSE) organization, providing the operational backbone that empowers our engineers to innovate at scale. We partner directly with SVP-level leadership to turn complex engineering visions into reality, ensuring that our resources, budgets, and strategic initiatives are perfectly aligned. We are a dynamic, collaborative group that thrives on solving complex problems and bridging the gap between technical execution and business strategy. Joining us means being part of a high-visibility team where your work directly enables the success of the entire Infrastructure Engineering organization.As a Business Operations Manager, you will serve as a critical partner to engineering leadership, driving the operational excellence that keeps our organization moving forward. Typical responsibilities include:Lead quarterly and annual planning processes, ensuring that our roadmap is supported by accurate budget, headcount, and resource analysis.Orchestrate key organizational meetings and events, providing the structure necessary for our leaders to make informed, data-driven decisions.Streamline workflows and remove roadblocks to project success by managing cross-functional partnerships with Finance and TPM teams.Your success in this role will be defined by your ability to translate high-level strategy into repeatable, efficient processes that allow our engineering teams to focus on what they do best: building the future.Minimum qualifications:10+ years of professional experience in engineering operations or project management within the high-tech industry.Bachelor's degree in Business Management or a related field.Documented experience leading quarterly or annual planning processes within an engineering organization.Use of AI tools to analyze data and develop presentations for executive level audiences.Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint).Experience in conducting data analysis related to budgets, headcount, and resource allocation.Preferred qualifications:Significant Engineering Operations experience at Cisco.Proven ability to influence cross-functional stakeholders and drive decision-making in ambiguous environments.Excellent written and oral communication skills with experience presenting to executive leadership.Demonstrated success in managing organizational events, such as staff meetings, all-hands, and offsites.Familiarity with AI-driven tools, such as Codex, and experience with prompt engineering to support operational workflows.Strong organizational skills with the ability to shift priorities effectively in a high-demand, fast-paced environment.Why Cisco?At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.We are Cisco, and our power starts with you.Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $148,500.00 to $193,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by CiscoNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employeesExempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the nextAdditional paid time away may be requested to deal with critical or emergency issues for family membersOptional 10 paid days per full calendar year to volunteerFor non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; andOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.The applicable full salary ranges for this position, by specific state, are listed below:New York City Metro Area:$148,500.00 - $234,600.00Non-Metro New York state & Washington state:$135,400.00 - $215,200.00* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.