RESIDENCY PROGRAM COORDINATOR

The Residency Program Coordinator coordinates the development and direction of resident programs and residency projects. This position serves as the administrator for the medical resident program, managing and administering all aspects of medical resident education within the department. They will also be responsible for the operational management of the ACGME-accredited Internal Medicine Residency Program and will be essential to the creation and coordination of the administrative workflow related to maintaining an accredited residency program. The position performs the day-to-day operations, verifies all accreditation requirements are met, and recommends modifications and/or changes as needed. They are the primary resource for residents, faculty, staff, and function as the program's liaison to institutional and regulatory offices.

ESSENTIAL JOB FUNCTIONS:

• Develop and implement new activities and administer/implement a wide variety of projects across the residency program.
• Develop and maintain knowledge of the ACGME and Program Requirements, policies, and procedures.
• Assist the Program Director in ACGME accreditation efforts, educational programming, and support of residents.
• Independently work to resolve internal conflicts and issues and elevate as needed.
• Collect and analyze resident evaluations of their rotations and post-graduate outcomes and provide feedback to the Program Director, including providing recommendations for resolving issues or concerns.
• Enter, maintain, extract, and analyze data in electronic systems. Perform data analysis and run accurate reports.
• Develop and implement recruitment, interview, orientation, graduation, and other medical education/residency program activities.
• Serve on relevant committees in an administrative capacity, including minute taking, document creation/procurement, and tracking.
• Demonstrate a commitment to Residency Education and to supporting program mission and aims.
• Performs other job duties as required by manager/supervisor and/or Program Director.

• Bachelor's degree in related area and one year of related experience and / or equivalent experience/training is required.
• Knowledge of educational technology and systems.
• Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry.
• Basic knowledge of administrative analysis, operations research, and developing and implementing processes and systems. Familiarity with the administrative and operational implications in a residency program.
• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars / schedules with detail-oriented precision.
• Ability to handle sensitive/confidential information in professional manner.
• Experience in Graduate Medical Education and TAGME certification preferred

STATUS:

• This is an FLSA Non-exempt position.
• This is not an OSHA high-risk position.
• This is a Full Time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).