Operations Manager

Operations Manager – Full-Time, Onsite – Department: Operations – Reports to: General Manager – FLSA: Exempt Key Responsibilities Lead Daily Execution and Team Success: Supervise Team Leads and frontline team members, coach in real time, and support hiring, onboarding, and training efforts. Own Shift Flow and Operational Efficiency: Oversee daily park execution – staffing, guest flow, inventory, and cleanliness; collaborate with the GM on labor strategy, scheduling, and safety procedures; adapt to real‑time challenges. Deliver Guest Experiences That Wow: Ensure guests feel welcome, safe, and supported from check‑in to check‑out; lead guest recovery when needed; support birthday parties, special events, and high‑volume guest flow with confidence. Champion Safety and Brand Standards: Conduct safety walkthroughs, support compliance across all park zones, maintain clean facilities, and hold the team to brand standards while creating a worry‑free environment. Qualifications Minimum 2–3 years of formal management or supervisory experience in a high‑volume, guest‑facing industry such as hospitality, entertainment, retail, fitness, or restaurants. Experience overseeing daily operations, managing teams on the floor, and adapting to shifting priorities in real time. Strong communication skills with the ability to give feedback with care, build trust quickly, and coach in the moment. Comfort with scheduling, labor targets, and supporting operational goals; understanding of how day‑to‑day execution impacts the bigger picture. Hands‑on leadership style, willing to jump in and solve problems, run a shift, or set the tone on a busy day. Comfortable using technology and operational systems, with proficiency in Microsoft Office, POS platforms, scheduling tools, and reporting dashboards; quick to learn new systems. Availability to work evenings, weekends, and holidays. Compensation and Benefits Compensation range: $45,000–$50,000, based on qualifications, experience, and performance. Full‑time employees receive a competitive benefits package including medical, dental, and vision coverage and a 401(k) plan with company matching (eligibility based on age and tenure). Equal Opportunity Employer CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr