Service Contract & Sales Liaison
Comrise
Service Contract Liaison
Join our team as a Service Contract Liaison, where you will be the primary point of contact for all service-related agreements. Youll act as the vital link between our Sales, Finance, and Repair teams to ensure our customers receive seamless support and accurate billing.
What Youll Do:
- Manage the lifecycle: Review, enter, and update service contract orders, ensuring clear coverage and pricing terms.
- Problem solve: Investigate and resolve complex billing issues, contract terminations, and overdue invoices.
- Empower sales: Provide historical data and cost analysis to Sales Reps to help them win renewals and new business.
- Collaborate: Work across divisions to ensure multi-layer deals are processed correctly in SAP and Salesforce.
- Educate: Act as the subject matter expert, training internal teams and customers on service coverage options.
What You Bring:
- 2+ years of experience in contract administration, sales support, or a related field.
- High proficiency in SAP and Salesforce (strongly preferred).
- Strong analytical skillsyou enjoy digging into the "why" behind a billing discrepancy.
- Top-tier communication skills and a commitment to excellence.
Vacancy posted 3 days ago
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