Audiology Assistant

Audiology Assistant Department: PCH-MAIN | Audiology Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Patient Care Svcs(Tech & Asst) Posting #: 1060101 Employee Type: Full-Time Position Summary Posting Note: Phoenix Children’s is hiring an Audiology Assistant to support our Audiologists in the ENT and Audiology Clinics. In this role, you will work directly with pediatric patients and their families while supporting the Audiology team with daily clinical and administrative needs. Responsibilities include: Rooming patients and preparing them for their appointments. Assisting Audiologists with hearing testing, which may include scribing, documenting testing results, assisting with determining hearing thresholds, and helping patients properly position and wear testing earphones. Cleaning and sanitizing audiology equipment between patient use. Tracking clinic inventory and ordering necessary supplies. Educating and assisting patients and families with the proper insertion and removal of ear molds. Teaching patients and families how to use rechargeable batteries and other hearing-aid-related equipment. Providing a positive, supportive experience for patients and families throughout their visit. The ideal candidate will have strong communication and organizational skills, attention to detail, and the ability to comfortably interact with children and their families. Patience, compassion, and the ability to explain instructions clearly are important in helping patients and families feel comfortable and confident with their hearing-related care. Schedule: Monday–Friday, 8:00 AM–5:00 PM Location: Phoenix Children’s Thomas Hospital The Audiology Assistant supports licensed audiologists in delivering high-quality hearing healthcare services to patients. This role assists with patient preparation, patient rooming, audiology evaluations, charting of results, hearing aid maintenance, cleaning, and minor repairs under the supervision of an audiologist. This position also handles inventory management for hearing aids, and related supplies, and ensuring equipment is properly calibrated and stocked. The ideal candidate brings strong interpersonal skills, attention to detail, and a patient-centered approach to support a positive clinical experience. This role requires close collaboration with clinical staff to ensure seamless care coordination and compliance with applicable healthcare regulations. Position Duties Cleans treatment area and equipment for use at the beginning of the day and between patients. Escorts patients and to and from audiology area. Performs biologic testing with all audiometer transducers, tympanometer and OAE. Inform audiologist of any malfunction. Ensure all necessary testing supplies are available for treatment. Inform audiologist if the supply is low. Assist audiologist in patient treatment including documentation, chart review, and evaluation as needed. Educate patients on proper use and care of auditory devices. Track equipment and supply orders to ensure timely availability Provide technical support to patients with device questions Collaborate with team members Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable #J-18808-Ljbffr