Business Systems & Operations Specialist

Job Description

Job Description

If you are looking for a highly respected firm that has deep roots within the community, builds strong relationships with their clients and is awarded best in their community for multiple years, then Rushton is the place for you. Rushton is one of Northeast Georgia’s largest and most respected accounting firms in the region for over 40 years and is seeking a Business Systems & Operations Specialist in our growing Administration Division.

The Business Systems & Operations Specialist administers the firm’s business systems and technology platforms, maintains operational data, produces management reporting, manages user access and software resources, supports employees, and coordinates system improvements. The position collaborates with firm leadership, staff, vendors, and consultants to improve efficiency, data quality, system use, and operational effectiveness.

This is an in-office position based in Gainesville, Georgia. Candidates must be able to work onsite. Relocation assistance and reimbursement of relocation expenses are not available.

Essential Duties and Responsibilities:

Business Systems and Data Management

• Administer and maintain firm-wide business systems, databases, workflows, user access, security permissions, and software licenses.
• Support the firm’s practice management system.
• Maintain data integrity, create and update operational records, troubleshoot issues, and assist with software implementations, upgrades, and integrations.

Reporting and Analytics

• Develop and distribute operational and financial reports.
• Use advanced Excel functions, PivotTables, dashboards, data validation, and analytical tools to reconcile data, identify discrepancies, and provide meaningful business insights.
• Support leadership decision-making and streamline recurring reporting through standardized workbooks, templates, queries, and other appropriate automation tools.

Technology Support and Administration

• Provide day-to-day support for employees using firm software and technology resources.
• Manage user accounts, permissions, security groups, system access, onboarding, offboarding, training, and documentation.
• Support information security awareness and coordinate with internal and external technology resources to resolve issues.

Process Improvement and Innovation

• Identify and implement opportunities to improve efficiency, accuracy, and productivity through process improvements, automation, artificial intelligence, and technology solutions.
• Evaluate and use approved AI and emerging technologies to streamline reporting, data analysis, workflows, documentation, and administrative processes.
• Develop standardized templates, reports, and workflows that improve consistency and operational effectiveness while protecting confidential information.

Vendor and Software Management

• Coordinate vendor relationships, software renewals, licensing, subscriptions, and related invoice reviews.
• Evaluate technology solutions and recommend improvements that support firm objectives, data quality, and user experience.

Knowledge, Skills and Abilities:

• Advanced Microsoft Excel skills, including PivotTables, dashboards, XLOOKUP, INDEX/MATCH, SUMIFS, COUNTIFS, data validation, reconciliation, and large dataset analysis.
• Strong analytical, problem-solving, reporting, and data management skills.
• Experience administering business applications, databases, workflows, user access, and software resources.
• Familiarity with approved AI, automation, and emerging technology tools used to improve efficiency and productivity.
• Strong technology troubleshooting, user support, organization, project coordination, communication, and interpersonal skills.
• Ability to manage multiple priorities, maintain confidentiality, work independently, and explain technical information clearly to non-technical users.

Qualifications:

• Bachelor’s degree in business, accounting, information systems, data analytics, finance, or a related field preferred; equivalent relevant experience may be considered.
• Prior experience supporting business applications, operational systems, reporting, data analysis, or systems administration.
• Demonstrated advanced Excel experience, including complex workbooks, reconciliations, PivotTables, dashboards, and management reporting.
• Experience with automation, approved AI tools, professional-services systems, and vendor coordination preferred.
  
• Knowledge of and/or experience with NetSuite preferred. 
• Experience with Microsoft 365 administration preferred.

LET’S TALK BENEFITS
We are proud to offer our employees a competitive salary, comprehensive benefits package, including 401(K), 401(K) matching, Health, Dental, Vision, Disability, Life, Unlimited PTO, personal financial planning services from our in-house financial planner. 

WHO WE ARE

Rushton is in Gainesville, Georgia just 45 minutes north of downtown Atlanta. Celebrating over 40 years in business, the firm is one of Northeast Georgia's largest and most respected accounting firms representing clients throughout the region. With a staff of more than 70 professionals, Rushton has broad expertise ranging from standard tax planning and preparation to sophisticated management advisory services and consulting. Though we are a large local firm, we thrive on developing personal, long-term relationships with every client.  We are proud winners of Best of Hall for the past SEVEN years, Top 400 Firms in 2025, Top 500 Firms in 2022-2024, Best Firms to Work For and Best Firms for Young Accountants in 2022 by accountingTODAY! , and 15 Top Companies for Young Accountants in the USA by Ace Cloud Hosting.

WHAT WE BELIEVE
Our firm believes strongly in family values and works together to provide opportunities for a healthy work and home relationship. Our hiring decisions are based as much on strong ethics and moral character as on intelligence and professional training. We take work/life balance seriously, with business casual, Fridays off in the summer months, “dress for your day”, unlimited PTO, and community involvement. The success of Rushton can be directly attributed to the firm’s employees. We make substantial investments in hiring, developing, and retaining our employees.

We make substantial investments in hiring, developing, and retaining our employees. We offer a great work environment and outstanding quality of life in Gainesville, the county seat for Hall County and the financial center of Northeast Georgia. The area's beauty -- in the foothills of the Appalachian Mountains and on the shores of 38,000-acre Lake Lanier -- is matched by a vibrant business, cultural and entertainment environment. If you have audit experience, leadership skills and the technical know-how we are seeking, please submit your resume for consideration.

Equal Opportunity Employer Statement:
Rushton, LLC is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or any other characteristic protected by law. We are committed to providing a fair and inclusive work environment for all individuals.