Office Clerk/Customer Service

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Benefits/Perks

• Great Work Environment
• Friendly Staff
• Family Owned Business rapidly growing

Job Summary
We are seeking an Office Clerk to join our team! As an Office Clerk, you will answer the phones, handle customer questions, provide estimates in person, via email, or text message, respond to inquiries via social media, etc. You will also send orders to production, file paperwork, make copies, and mail information out to customers, as needed. The ideal candidate is able to multi task, has excellent customer service skills, experience working in an office environment, strong organizational skills, and is bilingual in Spanish and English.

Responsibilities

• Answer phones, assist customers with questions, and direct calls
• Process incoming estimate requests, make photocopies, and file paperwork, take payments
• Maintain records, either physical or electronic, of business transactions

Qualifications

• Great customer service skills
• Strong Communication Skills
• Strong organizational and time management skills
• Familiarity with computer programs, such as Microsoft Office and Adobe software
• Able to multi-task and prioritize work assignments
• Bilingual (Spanish/English)