Clinical Coordinator

Responsibilities:

The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.

Growth:

• Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
• Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.
• Demonstrate effective use of supplies and staff labor hours.
• Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.
• Perform duties as assigned to meet the patient care or operational needs of the clinic.

Outcomes:

• Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.
• Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.
• Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
• Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
• Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.

Operational Readiness:

• Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.
• Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.
• Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys.
• May assume Charge Nurse's responsibilities as needed.
• May fulfill responsibility of facility Alternate CEO as delegated by Governing Body.
• Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment - Performance Improvement Program is current at all times as delegated.
• Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.
• Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.
• Oversee the maintenance of equipment and supplies to meet current laws and regulations.
• Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.
• Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.

Partnerships:

• Maintain collaborative working relationship with Medical Director and physicians.
• Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.
• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
• Respond effectively to inquiries or complaints.

Staff Development:

• Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
• Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.
• Assists with recruitment, training, development, and supervision of all personnel.
• Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.
• Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
• Effectively communicate expectations; accept accountability and hold others accountable for performance.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include:

• Current RN license in applicable state. License must be maintained as current and in good standing.
• 12 months experience in providing nursing care, including 3 months of experience in providing nursing care to patients on maintenance dialysis.
• CPR certification required within 90 days of hire.
• Confirmation of ability to distinguish all primary colors.
• Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment.
• Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
• Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.