Global Payroll - People Ops Manager

Own the timely, accurate, and compliant bi-weekly payroll for all Canadian and U.S. employees. Process all lifecycle data updates including new hires, terminations, promotions, compensation changes, bonuses, deductions, garnishments, and tax updates. Lead all year-end activities (T4s, W-2s, 1099s, ROEs, filings, and reconciliations). Partner with Finance to ensure data integrity, general ledger accuracy, and audit readiness. Ensure strict adherence to CRA, U.S. federal, state, and local payroll regulations, as well as provincial/state employment standards. Demonstrate deep working knowledge of: *United States:* California and New York regulations (including CA EDD reporting, CA SDI/PFL, NY withholding/SUI, and NY DBL/PFL premiums). *Canada:* Multi-province compliance across ON, BC, and AB, including jurisdiction-specific payroll tax requirements such as Ontario Employer Health Tax (EHT) Manage regional workers' compensation programs (e.g., WSIB, provincial boards, and U.S. state insurance), ensuring accurate reporting, premium remittances, and rate audit compliance. Own all benefits carrier relationships, including day-to-day administration, employee enrollments/changes, taxable benefit tracking, open enrollment project management, and annual benefits renewal negotiations. Execute day-to-day onboarding, offboarding, and employee lifecycle changes, maintaining flawless records in the HRIS and payroll systems. Serve as the primary point of contact for the payroll/HR inbox, triaging and resolving inquiries regarding pay, benefits, policies, and employment verifications. Partner with Finance and People & Talent to continuously improve, automate, and scale workflows for a growing workforce. Build, maintain, and continuously improve payroll process documentation and SOPs across all jurisdictions. Requirements PCP (Payroll Compliance Practitioner) designation is required. 5+ years of progressive experience managing end-to-end payroll and benefits across both Canada and the U.S. Hands-on experience with ADP Workforce Now. Deep understanding of CRA requirements, provincial employment standards, and U.S. federal, state, and local tax/labor laws. Demonstrated hands-on experience managing payroll and compliance specifically in California and New York, including familiarity with CA EDD, CA SDI/PFL, NY DTF, and NY DBL/PFL regulatory requirements. Proven experience managing payroll across multiple Canadian provinces simultaneously, with working knowledge of Ontario, BC, and Alberta employment standards, EHT regimes, and WCB/WCI programs. Proven experience balancing rigorous technical payroll tasks with foundational People Operations (onboarding, offboarding, HRIS maintenance). Uncompromising attention to detail, strong analytical problem-solving, and the ability to handle confidential data with total discretion in a fast-paced environment. Core Competencies Demonstrates expertise in managing bi-weekly payroll processes for Canadian and U.S. employees, ensuring compliance with CRA and U.S. federal, state, and local regulations. Proficient in payroll systems management, benefits administration, and maintaining accurate records in HRIS. Highest-signal resume keywords PCP Designation ADP Workforce Now Payroll Compliance Management U.S. Federal and State Tax Regulations Canadian Provincial Employment Standards ATS Optimization Keywords Hard Skills End-to-End Payroll Management Benefits Administration Payroll Tax Compliance Data Integrity Management Audit Readiness Onboarding and Offboarding Processes Payroll Process Documentation Analytical Problem-Solving Confidential Data Handling Multi-Province Payroll Management Soft Skills Attention to Detail Strong Communication Problem-Solving Discretion Collaboration Certifications & Qualifications PCP (Payroll Compliance Practitioner) Industry Keywords CRA Compliance California Employment Regulations New York Employment Regulations Ontario Employer Health Tax Workers' Compensation Programs Payroll Tax Requirements Employee Lifecycle Management Open Enrollment Management Taxable Benefit Tracking HRIS Maintenance #J-18808-Ljbffr Jobtailor