Mailroom Clerk

Job Description

Job Description

Position Summary

The Mailroom Clerk supports the daily operations of the mailroom by ensuring the accurate and timely receipt, processing, and delivery of mail and packages across the campus community. This role provides excellent customer service to faculty, staff, and students while maintaining efficient mailroom operations and supporting departmental logistics.

Key Responsibilities

Responsibilities include, but are not limited to:

• Greet faculty, staff, and students in a courteous and professional manner to create a welcoming environment
• Receive, scan, and sort all incoming USPS and external carrier mail and packages
• Deliver mail and packages to campus departments according to established routes and building assignments
• Process and deliver student packages using package tracking software (WTS) and automated locker systems
• Assign and manage student mailboxes, including:
  • Entering mailbox assignments for first-year and transfer students into the Admissions database
  • Removing mailbox assignments for departing students
• Operate college vehicles to transport mail across campus and to local postal or carrier locations (e.g., post office, FedEx)
• Support overall mailroom organization and workflow efficiency
• Perform other duties as assigned to support the mission of the department

Qualifications

Required:

• High school diploma or equivalent
• Minimum of six (6) months of mailroom experience (college or university setting preferred)
• Strong organizational and time management skills
• Ability to work both independently and as part of a team
• Working knowledge of USPS and third-party carrier procedures, including hazardous mail protocols
• Proficiency with computers, including databases, spreadsheets, and email systems
• Experience entering and maintaining data in electronic systems
• Ability to use mobile devices and barcode scanning technology
• Valid driver’s license

Physical Requirements:

• Ability to lift, carry, push, and move items up to 50 pounds
• Ability to stand and walk for extended periods
• Frequent bending, reaching, and handling of mail and packages