Internal Customer Support Specialist

Location: 5670 Greenwood Plaza Blvd., Ste 125, Greenwood Village, CO

Work Flexibility: Hybrid (3 days onsite per week )

Shift: Monday – Friday 8:30 AM – 5:30 PM ( flexible, with lunch at 1:30 PM )

Summary:

As the Internal Customer Support Specialist, you will support Sales Representatives and internal partners by accurately processing replenishment orders, coordinating inventory movement, and resolving order, shipping, and return-related needs. You will provide responsive service, maintain inventory accuracy, and collaborate across teams to troubleshoot issues and ensure products are available when needed.

What You Will Do:

• Enter and process Sales Representative replenishment orders with accuracy and urgency.
• Manage inventory transactions and product movement between sub-inventories using WMS/ERP systems.
• Coordinate product returns, shipments, and field transfers while maintaining accurate documentation.
• Monitor inventory accuracy through routine checks and cycle counts and investigate discrepancies as needed.
• Troubleshoot order, product, inventory, and workflow issues, escalating concerns when appropriate.
• Partner with Sales, Distribution, and other cross-functional teams to resolve order, shipping, and return-related needs.
• Provide timely, professional communication and updates to Sales Representatives and internal partners.
• Identify opportunities for process improvement while maintaining applicable safety, quality, and compliance requirements.

What You Need:

Required:

• High school diploma or equivalent
• 3+ years of relevant experience

Preferred:

• Warehouse/Inventory Control experience
• Associate or Bachelor’s degree

Posted Date: 08/25/2026
This role will be posted for a minimum of 3 days.

$25.39 - $34.35 USD Hourly

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.