Accounts Receivable Specialist (SaaS)

Accounts Receivable SpecialistWe are seeking an experienced Accounts Receivable Specialist to join our dynamic team. The ideal candidate will have exceptional communication and problem-solving skills, with the ability to thrive in a fast-paced, collaborative environment.Key Responsibilities:Handle the day-to-day accounts receivable functions, including customer billing, adjustments, collections and file validated remittancesMonitor aging balance and assess collectabilityServe as the primary point of contact for clients regarding account-related inquiriesMaintain and update master client billing data, ensuring actuate billing instructions, invoicing requirements and account information for each clientCoordinate customer onboarding and account setup to support timely and accurate invoicing and timely receipt of cash through established payment methodsResolve billing discrepancies by coordinating with internal and external stakeholdersReview and maintain sales tax exemption certificates and supporting documentationCollaborate with relevant internal and external stakeholders to obtain purchase orders in accordance with the relevant contract, prior to the applicable billing dateProvide support during contract negotiation with suggestions and guidance on proper revenue booking and recognition considerationsProvide month-end AR close support, including multi-state sales tax reconciliations and analyzing DSO trendsParticipate in quarterly and annual audits and reviewsDrive continuous improvement by evaluating and optimizing AR policies, processes and procedures to enhance efficiency, accuracy, and scalabilityPerform ad hoc analysis and projects as requested