IT Business Analyst
Hired by Matrix
IT Business Analyst
Are you ready to build your career by joining an award-winning builder of luxury homes? If so, our client is hiring an IT Business Analyst.
Position Type:
- Right to hire
- Hybrid or Remote (if not located in greater Philadelphia area)
Required:
- Bachelor's degree
- 5 years of experience as a business analyst, including 3 years with Salesforce or a comparable CRM platform
- Salesforce Administrator certification
- Experience with SDLC and agile frameworks (epic, feature, and story processes)
- Ability to translate business needs into functional and technical specifications
- Strong process analysis and process mapping skills
- Excellent collaboration and verbal and written communication skills
- Experience with SQL
Preferences:
- Salesforce Business Analyst or Advanced Administrator certification
- Agile practice certification (CSM or AAC)
- Experience with Salesforce integrations (marketing automation or ERP systems)
- Experience with Salesforce CPQ, Data Cloud, Agentforce
- Homebuilding or building products industry experience
Responsibilities:
- Facilitate requirements-gathering sessions with sales, marketing, and design studio stakeholders to define Salesforce enhancements
- Translate business needs into functional specifications for Sales Cloud and lead management processes
- Map current and future state business processes across the lead-to-sale journey
- Partner with Salesforce administrators and developers on solution design, configuration, and testing
- Develop user stories, acceptance criteria, and process documentation within an agile framework
- Analyze Salesforce data, reports, and dashboards to support business decisions
- Identify, analyze, and resolve application issues across Sales Cloud
- Coordinate user acceptance testing and support QA efforts for new Salesforce releases
- Support release management and change control for Salesforce platform updates
- Manage small project workstreams from initiation through go-live
- Serve as the primary liaison between the Technology Organization and business stakeholders on CRM initiatives
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Trusha at View phone number on click.appcast.io to learn more.
Vacancy posted 1 day ago
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