Customer Service Representative - State Farm Agent Team Member

Benefits Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY I opened my agency in 2024 and currently lead a growing team of three. Before entering the insurance industry, I spent 20 years in the automotive business. After leaving that industry, I realized I could continue making a difference by helping people protect what matters most through insurance. I'm a graduate of Robert Morris, married with children, and enjoy spending time with my family and playing golf whenever I can. Our agency enjoys staying involved in the community by supporting our local school district and building relationships with the families we serve. We offer paid time off, licensing costs paid up front, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to invest in team members who want to build a rewarding long-term career. Our culture is positive, upbeat, and customer-focused. I'm looking for someone who is motivated, enjoys helping others, and brings a positive attitude to work every day. If you're looking to grow with a newer agency where you can make a real impact, we'd love to meet you. ROLE DESCRIPTION As a Customer Service Representative with Paul Santone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions. QUALIFICATIONS Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr