Business Analyst
CTI Resource Management Services, Inc.
Job Title
Business Analyst Education High School Location Pensacola- FL -0010 - Pensacola, FL 32509 US (Primary) Category Administrative / Clerical Salary Grade Date Needed By 9/21/2026 Job Type Full-time Travel 0 - 10% Job Description Position Summary: Business Analyst located in Pensacola, FL. This position will be supporting Training and Education Management Systems for Naval Education and Training Command (NETC). The primary focus is with Naval Education and Training Future Officer and Citizenship User System (NETFOCUS). Job Description:- Leading analysis efforts across the Program of Record(s) to support decisions for success, risk, and overall viability.
- Requirements gathering for identifying and documenting the specific needs and expectations of stakeholders for a new or existing IT system or project.
- Maintain comprehensive project documentation and generate regular reports to track progress and outcomes.
- Tracks and monitors new and ongoing program activities to include implementation and forecasting to support Gov 2.0 efforts.
- Manages, develops, and tracking of project status, budgets, and schedules.
- Develops, reviews, and/or format Microsoft Word documents, Excel spreadsheets, PowerPoint Presentations and other documents to support government contract deliverables.
- Works with staff from different disciplines, including management, engineering, procurement, logistics, and production to complete tasks.
- Change Request Management in the System of Record, currently Serena (OpenText/Micro Focus).
- Any one of the criteria identified in the required Experience and Education Section will meet the certification requirement.
# of Hires Needed 1 Exemption Type Non-Exempt Hiring Manager Grayson, Avil (Client Site Project Manager - Operations Management (01.00.20)) Job Requirements Skills: (**Desired Skills)
- **Experience supporting or working with technology programs (e.g. Software development, System Administration, or similar IT infrastructure projects).
- **Experience with User Acceptance Testing (UAT). Play a role in UAT to ensure that the product/software meets the needs of end-users.
- Troubleshooting - Determining causes of operating errors and deciding what to do about it.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Vacancy posted 2 days ago
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