Account Coordinator

Job Description

Job Description

Inovāt is a boutique digital marketing agency that partners with founder-led and family-owned businesses. We help companies grow through strategy, advertising, analytics, websites, CRM, and thoughtful marketing. We intentionally stay small so we can build meaningful relationships with our clients and deliver work that makes a measurable impact.

We're looking for someone who enjoys bringing order to complexity, loves working with people, and takes pride in making sure nothing slips through the cracks.Position Overview:As our Account Coordinator, you'll become the organizational heartbeat between our clients and our internal team.
This isn't a sales role, and it isn't a traditional project manager role. Instead, you'll help ensure every client receives an exceptional experience by keeping projects moving, following up on action items, coordinating communication, and helping our team stay focused on each client's goals.
You'll attend client meetings, capture decisions and next steps, create and organize work inside Asana, follow up with team members, and proactively identify anything that could slow progress before it becomes a problem.
If you're naturally organized, enjoy solving problems, embrace AI, and genuinely care about helping people succeed, you'll thrive here. What You'll Do:

• Attend client meetings and document discussions, decisions, and action items.
• Translate meetings into organized tasks within Asana.
• Coordinate projects between our team members and clients.
• Follow up on outstanding tasks and help eliminate bottlenecks.
• Keep projects moving without needing constant direction.
• Become deeply familiar with each client's business, priorities, and goals.
• Help ensure our work aligns with what success looks like for every client.
• Communicate regularly with clients via email, Slack, Zoom, Basecamp, and occasional phone calls.
• Prepare agendas, meeting notes, and status updates.
• Assist with research, documentation, and light administrative support as needed.
• Use AI tools to improve efficiency, summarize meetings, draft communications, organize information, and streamline everyday work.
• Continuously look for ways to improve processes and create a better experience for both clients and teammates.

What We're Looking ForWe're less interested in years of experience than we are in attitude, curiosity, and organization.

You might be a great fit if you:

• Are exceptionally organized.
• Communicate clearly and professionally.
• Enjoy working with people.
• Have strong written communication skills.
• Are proactive and naturally follow through.
• Love creating systems that keep projects organized.
• Learn new software quickly.
• Are comfortable juggling multiple clients and priorities.
• Can prioritize work independently while asking thoughtful questions when needed.
• Enjoy using AI as a daily productivity tool rather than simply experimenting with it.

Technical SkillsExperience with as many of these platforms/tools is ideal:

• macOS.
• Google Workspace.
• ChatGPT, Claude, or similar AI platforms.
• Slack.
• Zoom.
• Email communication.
• Asana or similar project management software.
• Basecamp (preferred but not required)

Schedule & Work Environment:

• Part-time, approximately 20 hours per week.
• Flexible schedule.
• Hybrid position.
• 2-3 days each week in our office.
• Remaining hours may be worked remotely.
• Company-provided MacBook.

What Success Looks Like:After your first few months, our team should feel more organized, our clients should feel even more supported, and projects should move faster with fewer things falling through the cracks.
You'll become someone our team depends on because you help create momentum. When everyone else is focused on doing great work, you're making sure that work keeps moving. Why Join Inovāt?We're a small team that believes great work comes from trust, curiosity, and continuous learning. You'll have direct access to agency leadership, meaningful responsibility from day one, and the opportunity to grow your skills across marketing, operations, client strategy, and emerging AI tools.
If you're looking for a place where your ideas matter and your work has a visible impact, we'd love to meet you.