Receptionist

Receptionist

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA administers services at the Albany Community Center, Boulevard Community Center, Brevoort Community Center, Cypress Hills Community Center, Howard Community Center, Penn Wortman Community Center, Pink Houses Community Center, Sheepshead Bay Community Center, Stuyvesant Gardens Community Center, and Van Dyke Community Center in Brooklyn. All Cornerstone programs are run in partnership with other community organizations to provide education, recreation, cultural activities, health information and screenings, youth leadership, and social services to the neighborhood's students, their families, and other residents. Activities and services are available after school, evenings, and on weekends.

What does the Receptionist do:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Retrieve messages from general voicemail and forward to appropriate personnel.
• Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about organization and provide callers with address, directions, and other information.
• Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issues passes when required.
• Update appointment calendars.
• Receive, sort, and route mail, and maintain and route publications.
• Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes.
• Update site bulletin board weekly.
• Maintain the professional appearance of the receptionist's area.
• Maintain package log and program papers
• Order, receive, and maintain office supplies.
• Create and print memos, correspondence, reports, program marketing materials, and other documents when necessary.
• Administer and track application forms.
• Contact and schedule potential participants for assessments.
• Assist with screening potential participants.
• Organize and maintain filing system (i.e. - files must include waiting list, application forms, etc.).
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• May perform computer data entry/verification functions.
• Tasks may be modified, expanded and/or assigned over time.

Qualifications:

Education, Licenses and/or Certifications Required:

• Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.

Minimum Experiences and Skills Required:

• Ability to type 25 words per minute.
• If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; proof of negative results from TB test; and State Central Registry (SCR) clearance.
• If off-site or school-based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.

Compensation: $18.04 hourly

Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.