Deputy Chief Operating Officer

SUMMARY: National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is hiring a full-time Deputy Chief Operating Officer. This position is responsible for overall management of three 3.1 level of care programs and 1 Adult Women's Residential Program in accordance with established policies and procedures, State Regulations and CARF accreditation. Clients are funded through Medicaid and there are significant clinical, case management and compliance related responsibilities. *MUST BE LICENSED AS AN LPC OR LCSW IN VIRGINIA*. This is a full-time, M-F, salaried position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ongoing development and management of program under the direction of the COO at NCTR in collaboration with the Executive Director and management staff at the Friends of Guest House

• Performs ASAM assessments to determine eligibility for 3.1 level of care
• Obtains initial Medicaid authorizations for all patients and provides UR with needed information for continuing Authorizations.
• Clinically direct program activities, including constituting at least five hours per week of professionally directed treatment designed to stabilize and maintain substance use disorder symptoms and to develop and apply recovery skills.
• Responsible for ensuring that all other required activities are completed per Regulations and requirements such as group and weekly individual sessions, as needed. n c
• Works closely with Friends of Guest House Case Management to ensure that care, crisis intervention, and case management services are provided to clients funded by NCTR/Medicaid.
• Establish and support consistent philosophical approach to addiction treatment
• Ensure that all policies, procedures and regulatory requirements are adhered to, including the confidentiality of client information
• Develop outreach and public relations with referral organizations
• Development and maintenance of fiscal and budget integrity
• Maintain ethical standards and continued professional growth, including:

1. Abide by Program and NCTR policy and procedures, as well as Friends of Guest House. Oversees staff understanding and compliance
2. Ensure all CARF standards are instituted and maintained
3. Promote, in public and private contacts, the quality standards and ethical practices of NCTR staff and Friends of Guest House
4. Continue professional growth by attending workshops, trainings and staff in-service trainings to increase skill and knowledge and to set appropriate example for staff
5. Maintain current licensure/certification including CES, CPR, First Aid, and Medication Management as applicable
6. Maintain professional boundaries with staff and clients
7. Perform other duties as assigned by supervisor

QUALIFICATIONS :

• Licensed (LCSW, LPC, LMFT, etc.) in Virginia required
• Master's Degree in Social Work, Counseling or related field
• CSAC in Virginia preferred
• Combination of substance abuse counseling and supervisory experience
• Bilingual (Spanish/English) a plus

KNOWLEDGE AND SKILLS:

• Experience with appropriate population for position (i.e. adults, women, re-entry, Spanish-speakers) in treatment preferred
• Prior supervisory experience preferred
• Demonstrated ability to perform under pressure
• Experience working with varied payer sources, including MCOs and commercial insurance carriers
• Knowledge of substance use treatment and of 12 Step recovery process preferred
• Demonstrates empathy, compassion, and respect for patients in group, individual counseling, and daily interactions
• Maintains objectivity towards all patients and make clinical decisions based on accurate information.
• Tracks progress of patients assigned to caseload
• Ability to prepare and maintain required documentation
• Ability to comply with state and federal regulations regarding confidentiality
• Ability to work and communicate with others. Strong written and verbal communication skills
• Ability to maintain appropriate boundaries with patients
• Possess a thorough knowledge of various treatment methods
• Strong computer aptitude, including, but not limited to use of email, HRIS timekeeping, documenting in an Electronic Medical Record (EMR)

PHYSICAL DEMANDS:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, climbing stairs, standing, carrying, lifting up to 15 pounds, listening, speaking, typing, reading, and writing.


WORK ENVIRONMENT:


This position works in a congregate care environment. This is an on-site direct care position. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Employees may be exposed to infectious diseases/illness. Appropriate preventive measures should be taken, including being up to date with vaccinations and practicing good infection control protocols.


The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.


NCTR is an Equal Opportunity Employer