Front Desk Receptionist

Job Description

Job Description

Are you a people person with a knack for organization? Our small, family-friendly optometrist's office is looking for a warm and professional receptionist to be the welcoming face of our office!

We are a close-knit team dedicated to providing exceptional eye care in a relaxed and caring environment. As our receptionist, you will play a key role in ensuring our patients feel comfortable and care for front he moment the walk in the door.

Your responsibilities:

Greet patients with a smile and friendly attitude

schedule and confirm appointments

answer phone calls and respond to inquiries

handle patient check-in/check-out

process payments and manage insurance paperwork

keep the front desk area neat and organized

other work as needed

What we are looking for:

strong communication and customer service skills

ability to multitask and stay organized in a busy environment

a positive attitude and a willingness to learn

previous receptionist or front desk experience preferred but not required.

If you are friendly, dependable, and ready to make a difference in patients' lives, we'd love to meet you!

Company Description

Private offices in Niagara Falls and Buffalo allow for freedom to practice as you desire, and with the flexibility of scheduling that works for you. More of a family atmosphere rather than a corporate setting. Many of the staff have been there for decades!