Receptionist

Temporary Position

Performs receptionist duties for the department, including greeting visitors, answering phones and making appointments.

Responsibilities

• Receives visitors, ascertains needs, and directs guests appropriately
• Answers the telephones, routing callers appropriately and taking messages as needed. Routes telephone referrals to the appropriate area or personnel (e.g., Social Work, Utilization Management)
• Answers routine questions regarding departmental policies, operations and procedures
• Directs patients and families to appropriate office or departmental area
• Sets up patient records prior to appointment, ensuring all required forms are included; files paperwork (e.g., test results) in the medical record as directed
• Provides necessary departmental forms to visitors and assists them with completion as appropriate
• Schedules patient appointments and notifies appropriate department personnel; contacts patients to confirm scheduled appointments
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards

Qualifications

High school graduation or equivalent required. 6 months - 1 year of receptionist experience preferred, preferably in a hospital setting with heavy telephone work Must pass alphanumeric skills test. Basic data entry skills preferred. Good oral and written communication skills.

Good interpersonal skills. Speaks, reads and writes English to the extent required by the position.

Preferred knowledge of Email, SCI, Nextgen, Eagle Gold and Chartmaxx

Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.