Patient Services Representative (Medical Receptionist)

$25 - $30 per hour

Berman Skin Institute

Pleasanton, CA

Patient Services Representative (Medical Receptionist)

Location: Pleasanton, CA

Pay Rate: $25.00 to $30.00 DOE

About Berman Skin Institute

Founded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California. We combine advanced technology with compassionate care to deliver the best patient experience possible.

At Berman Skin Institute, patients don't just come to us for treatment, they come for confidence, healing, and life-changing care. You'll be the first person they meet and the one who sets the tone for their entire visit. If you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job.

What You'll Do

You'll coordinate the patient experience from arrival to departure:

Front Desk & Patient Experience

Welcome and check in patients
Answer phones and assist with questions
Schedule and confirm appointments
Educate patients on services and next steps

Insurance & Administration

Verify insurance eligibility
Update patient demographics
Collect copays and process payments
Document visits in EMR

Clinic Coordination

Work closely with medical assistants and providers
Help keep clinic flow organized and on time
Prepare patients for visits when needed

You are the hub of the clinic, communication, organization, and kindness are key.

What We're Looking For

2+ year customer service or medical office experience preferred
Friendly, professional, and dependable
Strong multitasking and computer skills
Comfortable in a busy environment
Interest in healthcare, dermatology, or aesthetics a plus
High school diploma required
Available for occasional Saturdays

Benefits & Perks

Health & Financial

Medical, Dental, Vision Insurance
401(k) with company contribution
Competitive hourly pay
Paid Time Off & Paid Holidays

Employee Extras

Discounts on treatments and skincare
Stable schedule & supportive leadership
Positive team environment

Berman Skin Institute

Apply

Vacancy posted 4 days ago

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