COURT OPERATIONS SPECIALIST

Unclassified Position

The current vacancy is in Fulton County State Court. Please refrain from attaching personal and identifiable information: Driver's License, Photo on Resumes, DD214, Vaccination cards, etc.

Minimum Qualifications:

High School diploma or GED (course work in business or public administration, criminal justice, law, or related area is preferred) and two or more years of legal or court-related experience; or an equivalent combination of education and experience.

Resumes are welcomed without personal and identifiable information

Specific License or Certification Required: A valid Georgia Driver's License may be required; Affirmation as a sworn Deputy Clerk of the Court.

Specific Knowledge, Skills, or Abilities: Requires knowledge of legal terminology related to the area of assignment. Laws, rules, and regulations governing court procedures. Practices and procedures of the Fulton County Court System. General office practices, procedures, equipment, and technology. Requires skill in delivering high-quality, customer-focused service. Reviewing documents for conformance with procedural requirements. Reading and interpreting legal documents. Keyboarding and data entry. Using spreadsheets, database, word processing, presentation, and other software. Understanding, using, and explaining Court-specific computer applications to manage court processes, gather and analyze statistics, and create reports. Performing general clerical functions; Identifying and investigating facts of a legal matter, resolving problems, and making decisions generating enthusiasm and support for program objectives and communicating effectively with coworkers, supervisors, legal professionals, and the public.

Veterans' Preference: Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans' preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans' Preference Policy and Procedure, please click here.

Examination: The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. The application must document that the applicant possesses the minimum knowledge, skills, education, and experience listed to be rated as qualified. If selected, an official, accredited college transcript is required, at the time of employment, for all degrees/coursework used to qualify for this position. All applications must be completed in full before they are submitted. Please review all applications for accuracy and make all corrections before submission because errors can result in not meeting the minimum qualifications. Additional information will not be accepted after applications are received by the Department of Human Resources.

Purpose of Classification: Provides administrative and operational support to the courts and assists in the public matters pertaining to the court. Essential Functions: Processes legal matters ensuring conformity to law and established court guidelines; coordinates staff activities with those of other units or divisions. Performs the duties of the next line Supervisor in his/her absence. Responds to inquiries, by telephone and in person, from attorneys and the public regarding court calendars and procedures; responds to court orders, deeds, and other relevant documents in the court system. Issues subpoenas, warrants and court summons. Closes court-ordered cases; reviews weekly court calendar to ensure accuracy; examines court documents and responds to court order; inventories and maintains court documents and records; ensures accessibility to appropriate parties. Prepares and distributes filings and paperwork to appropriate parties; compiles statistical data and correspondence, composes and edits correspondence, researches data, and provides direction to customers and other governmental entities as needed. Ensures records and documents are archived, purged, or destroyed according to records retention and destruction policies and rules; Enters data into court information systems. Under the direction of the Court Supervisor, trains and mentors Court Assistants and Court Associates. May reconcile daily financial transactions, prepare daily audit reports, and provide operational support as needed; disseminates information and legal documents to attorneys and other involved parties; certifies copies of legal documents in preparation of court proceedings. Transfers court cases between jurisdictions, trains and provides support to new court clerks as required.

Additional Functions: Performs other related duties as required.

For Applicants With Prior Military Service: We strongly encourage veterans, prior military and transitioning service members to apply. Many of the competencies and transferable skills developed through military service directly support success in this role, including:

Leadership under pressure: Maintains calm, organized decision-making when managing high-volume court calendars, public inquiries, or time-sensitive tasks; Provides guidance to colleagues, attorneys, and external partners during periods of peak courtroom activity; Demonstrates confidence and clarity when resolving urgent issues or procedural disruptions.

Operational planning and execution: Coordinates and schedules court proceedings, case flow activities, and administrative tasks with precision; Prioritizes workload effectively to meet deadlines, support courtroom operations, and ensure procedural compliance; Maintains accurate records, documentation, and workflow processes to support efficient court functioning.

Adaptability and rapid problem solving: Adjusts quickly to changing court schedules, unexpected hearings, or last-minute directives; Identifies operational challenges and offers practical, timely solutions to keep proceedings on track; Responds resourcefully to incomplete information, system issues, or evolving operational needs.

Team cohesion and communication: Communicates clearly with judges, attorneys, clerks, security staff, and the public to ensure smooth operations; Builds positive working relationships that promote collaboration and reduce delays or miscommunication; Uses active listening and timely updates to maintain alignment across courtroom and administrative teams.

Safety and risk awareness: Recognizes risks related to courtroom activities, public interactions, and records management, taking steps to ensure safety and compliance; Protects confidential information and adheres to strict policies governing data security and public access; Escalates concerns appropriately to prevent operational, legal, or security issues.

Technical and equipment proficiency: Uses case-management systems, scheduling applications, and digital filing tools efficiently; Operates standard court and office technology, including electronic docket tools, document scanning systems, and communications equipment; Applies strong attention to detail when maintaining digital records, updating systems, or handling court-related documentation.

Performance Aptitudes: Factor 1: Decision-Making Process: In carrying out the process, there is a choice as to what and how operations will be completed. Factor 2: Complexity Formative: Studies information to determine what it means and how it fits together in order to get practical solutions. Factor 3: Purpose of Contact Detect, Secure or Advise: Purpose is to detect, discover, expose information, problems, violations or failures by interviewing or investigating. Factor 4: Line/Staff Authority Work Leader: Partially accountable for the work product of others, including timeliness, correctness, and soundness

Physical Requirements: Work is typically performed in an office-like environment. May work in high conflict situations and with difficult, sometimes dangerous parties. Positions in this class typically require talking, hearing, seeing, sitting, standing, walking, driving, bending, reaching, fingering, lifting, and carrying. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.