Program Specialist I

Fred Finch Youth & Family Services is a great place to work, and we have the hardware to prove it! Year after year, our employees make the difference in helping those with mental health issues. Whether you are just starting your career or a seasoned professional, you’ll be able to find the right spot to help others. Fred Finch Youth and Family Services is a dynamic sociocultural attuned organization. We work with young people and their families to overcome multiple and simultaneous challenges, including homelessness, economic disadvantage, mental health and cognitive disabilities, and histories of significant trauma and loss. In order to serve our population, we need exceptional employees to manage the back office needs so our clinical staff can perform their jobs. This requires a significant amount of oversight, problem solving and management along with technical skills to understand the various computer systems used in monitoring patients’ information. What You Will Do Under the close supervision by the Administrative Supervisor, the Program Specialist is responsible for overall management of all administrative office procedures for the program(s) designated. The Program Specialist will process, maintain, and archive all client records, as well as maintain many complex systems and calendars. Furthermore, the Program Specialist is responsible for ensuring all client sensitive information is kept safeguarded at all times. The Program Specialist must also interact with all staff, clients, and guests in a personable, professional, and helpful manner. Shifts Available Full Time - Hourly position; Mon-Fri/8am-5pm 21 PTO Days per year 9 Nationally Observed Holidays 401k matching up to 6% Affordable monthly health care premiums: What You Bring to The Table (requirements): Minimum of 12 months of previous office experience required. Demonstrated experience working with Microsoft Office products: Word, Outlook, Excel. Demonstrated ability to interface and work well with all levels of management and Demonstrate proficiency in English usage, report writing and customer service techniques. Ability to compare, contrast and quality check work with keen attention to detail. Ability to multitask and prioritize projects. Strong organizational skills and detail oriented. Strong problem-solving skills with demonstrated proactive initiative in tackling issues. Superior customer service, teamwork, interpersonal skills, and ability to handle confidential and sensitive information. Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and meet the public, employees and managers, showing courteousness and a high level of professionalism. Preferred Two (2) plus years in an administrative position in a non-profit agency. A. Degree (or year for year experience in lieu of B.A.). Bilingual preferred in a threshold language as defined by contract. Our Mission: "Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness." #J-18808-Ljbffr Fred Finch Youth & Family Services