Service Foreman

Description

The Foreman is essential to the success of our service departments. The Transwest Foreman is responsible for dispatching orders to the appropriate technicians, making sure the work gets done efficiently and opening and closing repair orders. As a leader, you will be responsible for managing the technicians' work.

WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA, as applicable
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

Essential Duties & Responsibilities:

• Directly supervise Technicians.
• Assist the Service Manager in training personnel.
• Carry out established policies and procedures.
• Preform quality assurance activities as directed through quality assurance inspections, random quality checks and training Technicians in quality assurance.
• Assist the Service Manager in resolving customer complaints and general customer relations.
• Assist Technicians with finish and repair work.
• Schedule, assign and supervise work with the objective of maximizing the balance of quality, productivity and profit.
• Supervise maintenance of tools and shop equipment

Requirements

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.
• Required to perform work inside and outside, in all-weather situations, at the shop division location.
• Manual dexterity, fine manipulation and the ability to reach with hands and arms and lift up to 80 lbs.
• Must be able to operate simple to complex and heavy-duty machinery.
• Normal range of hearing and vision.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• High school diploma or equivalent.
• Valid Driver's License and MVR in good standing.
• Ability to obtain a CDL within 90 days of employment (diesel and trailer service departments).
• Ability to multi-task.
• Detail oriented.
• Journeyman or Lead Technician experience is a plus.
• Knowledge of how a service shop operates is imperative.
• Strong customer service skills, organizational skills and leadership abilities are essential.
• Excellent verbal and communication skills
• Candidate must be a motivated individual who can work independently.
• Ability to successfully complete a general abilities assessment, pass a post-offer background check, physical and drug screen

Preferred Education, Experience, Knowledge & Skills:

• Previous experience in a similar role.
• Experience diagnosing and repairing diesel trucks.
• Diesel Engine Technology Certification(s) and/or Education

JOB DETAILS:

• Type: Salary
• Status: Full-time
• Pay Range: $80,000 - $85,000
• Shift: 2nd from 2pm - 11pm
• Reports To: Service Manager

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