Billing Specialist

Job Description

Job Description

Do you want to work for a company where your co-workers are co-owners? We are 100% employee owned! Smartpress is a fast-growing online printing service, disrupting the traditional printing industry one innovation at a time. Our customers love us (seriously, google Smartpress reviews) and we love them right back, providing an easy online experience, high-quality printed products and world-class customer service. Not to mention our commitment to eco-friendly practices and sustainable materials (“smart” is in our name, after all).

We are looking for a detail-oriented and organized Billing Specialist to join our Finance team. In this role, you will be responsible for preparing and processing customer invoices accurately and on time while supporting month-end activities and customer billing needs. The ideal candidate enjoys working with data, solving discrepancies, and collaborating across teams to provide excellent customer service.

Shift available: Monday through Friday 8:00 am – 5:00 pm. This position provides flexibility between in office and a remote work schedule.

A variety of these traits will help land you this job :

• Two-year degree in Business, Accounting, or related field
• Prior billing or invoicing experience, preferably in a deadline-driven environment
• Experience working with General Ledger or subsidiary ledger software
• Strong Microsoft Excel skills required
• Experience with PACE software is a plus
• Experience with Gmail and Google Workspace tools is a plus

On top of that you must have:

• strong organizational and multitasking skills
• comfortable working in a fast-paced environment with tight deadlines
• strong communication and interpersonal skills with both internal teams and external customers
• technical aptitude and confidence navigating between Excel, accounting software, and order management systems
• high attention to detail and accuracy

I n this position, you will:

• prepare weekly and monthly customer invoices, including billing adjustments and approvals
• enter billing activity into the system accurately and efficiently
• research and resolve billing questions and discrepancies by gathering and analyzing account information
• create customer statements and supporting billing documentation as needed
• work directly with customers regarding billing questions and invoice discrepancies
• partner with the Credit Manager when needed to support collections efforts
• process tax-exemption requests by updating system records with proper documentation
• analyze large datasets and identify trends, patterns, or errors with a high degree of accuracy
• assist with monthly close activities and account analysis
• support the Finance Manager and Accounting team with additional projects and responsibilities as assigned

To get hired at The Bernard Group, you MUST be:

• able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
• willing to admit when you make a mistake (it happens to the best of us)
• fiercely loyal to both our customers and team
• trustworthy, reliable, and easy to get along with
• enthusiastic and eager to take on new challenges
• adaptable and willing to wear whatever hat gets the job done

TBG Overview:

• We're a 900-person visual merchandising company
• We are 100% employee-owned
• We offer a generous paid time off benefit that increases with tenure
• This is a full-time position in Chanhassen, MN 55317

Compensation Range : $47,840 - 54,000 annually

• Healthcare, dental, life insurance, disability
• Paid parental leave
• Retirement Savings programs:
  • Employee Stock Ownership Plan-100% Employee-Owned
  • 401k with a company match
• Career Development Opportunities
• Flexible Work Hours
• Tuition Reimbursement
• Employee Referral Program
• Safe & Clean Manufacturing Environment

What, still want more? We have it.

• A culture of freedom, trust and a passion for excellence!
• Collaboration and teamwork
• Talented, empowered and engaged co-workers by your side
• We have fun!

The Art of Teams at TBG:
We believe teams of top talent with clear objectives will consistently outperform centralized control. We put a great amount of energy into building skilled and diverse teams to handle our most challenging pursuits. It’s the difference between average and being a world class service provider.

If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.

Thanks!
The Bernard Group, Inc.

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