Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Operations Analyst

NCM Associates

Job Description

Job Description

The Operations Analyst is a key technical and analytical contributor within the Data, Analytics, and AI function’s Digital Products team. This role directly supports the Chief Operating Officer (COO) by designing, developing, maintaining, and continuously improving operational reporting, scorecards, dashboards, and measurement systems that drive data-informed decision-making. The position focuses on translating operational needs into reliable analytics solutions, partnering closely with Finance and other stakeholders to identify leading indicators, automate data flows, and support quarterly goal tracking. The Operations Analyst acts as a trusted advisor on operational data strategy while delivering both recurring and ad-hoc reporting that enhances visibility into program performance and business operations.

Key Responsibilities

  • Own the NCM Program Scorecards: deliver regular data updates, evolve metrics and measurements based on business priorities, and provide recommendations for automating data flows to ensure timely, accurate, and efficient scorecard maintenance.
  • Lead Quarterly ELT/SLT Goal Tracking: design and implement measurement systems to accurately assess completion rates and progress; collaborate with stakeholders to brainstorm, evaluate, and integrate new data sources to strengthen goal visibility and accountability; work with leadership to identify new measures that accurately reflect targeted outcomes.
  • Partner with Finance: attend Finance meetings and working sessions to identify opportunities for deeper operational data and reporting; develop leading-indicator dashboards and analyses that connect operational performance to financial outcomes.
  • Deliver ad-hoc operational reporting and analysis to support the COO and leadership team, including rapid response to emerging business questions through data extraction, transformation, visualization, and insightful narrative.
  • Gather and analyze business and operational requirements through stakeholder interviews, process review, and needs assessment to define and prioritize reporting, scorecard, and analytics solutions.
  • Design, develop, test, deploy, and maintain formatted reports, interactive dashboards, visualizations, and supporting database structures (tables, views, stored procedures) using modern BI and data tools.
  • Assist with data integration routines, ETL/ELT processes, data pipelines, quality validation, and automation initiatives to ensure reliable data availability for operational analytics.
  • Contribute to data discovery, profiling, source-to-target mapping, lineage, and quality efforts to maintain trustworthy operational data assets.
  • Collaborate with Data Engineering, Data Stewardship, Architecture, and cross-functional teams to align solutions with enterprise standards, governance policies, and the Value Creation Blueprint.
  • Prepare documentation, project proposals, and status updates; participate in agile or iterative delivery methodologies; and proactively identify opportunities for process improvement and analytics maturity.
  • Stay current with operational analytics best practices, BI technologies, and data automation tools, applying new capabilities to enhance efficiency and insight quality.

Essential Qualifications

  • Bachelor’s degree in Management Information Systems (MIS), Business Analytics, Finance, Operations, Computer Science, or a related field; MBA or financial background preferred.
  • 3–5 years of experience in a Business Analyst, Programmer/Analyst, BI Developer, Report Developer, or Operations Analyst role within an IT, Data, or Finance environment.
  • Strong experience with data warehousing, data modeling, relational databases (RDBMS), SQL, and BI/reporting tools (e.g., Tableau, Power BI).
  • Demonstrated success building and maintaining executive-level scorecards, operational dashboards, and goal-tracking mechanisms.
  • Excellent verbal and written communication skills with the ability to translate complex operational data into clear insights for senior leadership and Finance partners.
  • Highly analytical with strong problem-solving, critical-thinking, and attention-to-detail skills; proven ability to work independently while driving results in a fast-paced environment.
  • Experience partnering with Finance or leadership teams and working with financial/operational data as leading indicators is strongly preferred.
  • Self-starter with high accountability, confidentiality, and professional presence; capable of organizing and prioritizing multiple deliverables.
  • Familiarity with data automation, ETL/ELT concepts, and agile/spiral methodologies; enthusiasm for learning and applying new technologies.
Vacancy posted 11 days ago
Similar jobs that could be interesting for youBased on the Operations Analyst in Kansas City, MO vacancy
  • $49.2k - $66.4k

     ...stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job... 
    Suggested
    Contract work
    Work experience placement
    Work at office
    Local area
    Flexible hours
    2 days per week

    Sun Life

    Kansas City, KS
    3 days ago
  •  ...Job Description Job Description Americo is hiring a full time Business Operations Control Analyst to join our expanding team! The hours for this position are Monday – Friday, 8:00 AM – 5:00 PM , on site at our downtown Kansas City, MO office location. Job... 
    Suggested
    Full time
    Work experience placement
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Americo Financial Life and Annuity

    Kansas City, MO
    13 days ago
  •  ...A growing data analytics firm is seeking an Operations Analyst to support strategic initiatives and process optimization. You will analyze workflows, prepare reports, and enhance efficiency and customer satisfaction. Required qualifications include a Bachelor's degree... 
    Suggested

    Datagateway

    Mission, KS
    6 days ago
  • A financial service provider is seeking a Wealth Management Operations Analyst in Overland Park, KS. This role ensures the compliance of operational processes supporting financial advisors and clients. Key responsibilities include account management, system oversight,... 
    Suggested

    Digital Insurance LLC

    Overland Park, KS
    1 day ago
  • About the role: Provides operations and administrative support for a business unit. Coordinates budgeting, process improement, and other functions enabling the department to meet objectives in an effective and efficient manner. Develops recommendations to solve issues... 
    Suggested
    Work at office

    CBRE

    Kansas City, MO
    3 days ago
  • Wealth Management Operations Analyst page is loaded## Wealth Management Operations Analystlocations: RIA-Overland Park, KStime type: Full timeposted on: Posted Todayjob requisition id: R8605*We understand that pursuing a new job is a big deal. Maybe you’re afraid you won... 
    For contractors
    Work at office
    Visa sponsorship
    Work visa
    Shift work

    Digital Insurance LLC

    Overland Park, KS
    1 day ago
  • $75.82k - $89.2k

    ## Impact Finance: Deposit & Payment Solutions - Operations AnalystApplylocations: Saint Louis, MO: Denver, COtime type: Full timeposted...  ...Minimal work product errors or edits.* Backs up the other ops analysts and works as a team player.* Proactive attitude towards... 
    Temporary work
    Work experience placement
    Local area

    U.S. Bank

    Kansas City, MO
    4 days ago
  • T Mobile US is seeking a Commission Operations professional in Overland Park, KS. This hybrid role focuses on ensuring accurate commission payouts through operational support and process improvements. You'll analyze inquiries, provide analytical support, and work with... 

    T Mobile US

    Overland Park, KS
    1 day ago
  •  ...infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri....  ...the community we serve. Role Description The Card Operations Analyst will be responsible for ensuring the efficient, compliant, and... 
    Contract work
    Local area
    Flexible hours
    Shift work

    Lead

    Kansas City, MO
    4 days ago
  • CBRE in Kansas City, MO is seeking an organized operations professional to provide administrative support for a business unit. You will monitor invoicing, assist with budgeting, and drive process improvements to enhance service delivery. The role requires attention to... 
    Work at office

    CBRE

    Kansas City, MO
    3 days ago
  • T-MOBILE USA, Inc. is looking for a Senior Analyst, Commissions in Overland Park, KS. This role focuses on ensuring accurate commission payouts through operational support, issue resolution, and process analysis. The position requires at least 4-7 years of operations or... 
    3 days per week

    T-MOBILE USA, Inc.

    Overland Park, KS
    3 days ago
  • $64.89k - $173.04k

     ...family and one community at a time. Position Summary The Senior Analyst position is within the Periodic Access Review (PAR) team under...  ...risk mindset is required. The ideal candidate will be able to operate and think independently when the need may arise and apply proper... 
    Hourly pay
    Full time
    Temporary work
    Local area

    Hispanic Alliance for Career Enhancement

    Kansas City, MO
    4 days ago
  • $30.55 - $35.8 per hour

     ...Job The main purpose of this job is to support the day‑to‑day operations of the Legal Department through process coordination, data analysis...  ...roles. This compensation range is for the Legal Operations Analyst job and contemplates a wide range of factors that are... 
    Hourly pay
    Full time
    Contract work
    Work at office
    Shift work

    Commerce Bank

    Kansas City, MO
    1 day ago
  • $69.7k - $94.3k

    T-MOBILE USA, Inc. in Overland Park, KS seeks a candidate for an on-site position responsible for commission operational support. This role will analyze processes, ensure accurate payouts, and support projects aimed at improving efficiency. Candidates should have a High... 

    T-MOBILE USA, Inc.

    Overland Park, KS
    2 days ago
  • $49.2k - $66.4k

    Sun Life is seeking a professional for a role involving customer service and operations in Kansas City. The position requires a bachelor’s degree or equivalent experience and 2-3 years in the financial services industry, including knowledge of Stop Loss claims. Responsibilities... 

    Sun Life

    Kansas City, KS
    1 day ago
  • $30.55 - $35.8 per hour

    Commerce Bank in Kansas City is seeking a Legal Operations Analyst to support their Legal Department through process coordination, data analysis, and administrative support. The successful candidate will assist with tracking work, maintaining systems, and preparing reports... 
    Hourly pay
    Full time

    Commerce Bank

    Kansas City, MO
    1 day ago
  • $35k - $48k

     ...Summary The MIL Corporation seeks a Junior Compliance Officer (Operations, Jr. Analyst) to support a federal law enforcement client with I‑9 audit support services and worksite enforcement compliance activities. The role assists in reviewing employment eligibility documentation... 
    Contract work
    For contractors
    Work at office
    Remote work
    Weekend work

    RPMGlobal

    Kansas City, MO
    3 days ago
  •  ...process redesign initiatives Qualifications Three or more years of financial services experience, preferably with exposure to trust operations, private banking, or customer service Bachelor’s degree (or equivalent experience) Experience using Microsoft Office tools,... 
    Work at office

    Jobtailor

    Kansas City, MO
    3 days ago
  • Considering local candidates only. Supply Chain Analyst or Business Analyst will not be considered. This is an entry-level, in-office...  ...and reporting in support of warehouse and transportation operations. Working in Excel, building reports, reviewing large data sets... 
    Work at office
    Local area

    Sysco

    Olathe, KS
    3 days ago
  • Network Operations Center Analyst job at Wits Solutions Inc. Kansas City, MO. Job Description: Position Summary: Provide data center IT support in a 7X24X365 environment. Responds to and diagnoses problems through interactions with users. Includes problem recognition,... 
    Immediate start
    Shift work

    Wits Solutions Inc

    Kansas City, MO
    2 days ago
  • ## Operations Systems AnalystApplylocations: Sysco Kansas City - Olathetime type: Full timeposted on: Posted Todayjob requisition id: R257530**Company:**US0057 Sysco Kansas City, Inc.**Sales Territory:**None**Zip Code:**66061**Travel Percentage:**0**COMPENSATION** **INFORMATION... 
    Work experience placement
    Work at office
    Local area
    Worldwide
    Shift work
    Night shift
    Afternoon shift

    FHLB Des Moines

    Olathe, KS
    1 day ago
  • Lead is looking for a Card Operations Analyst to ensure the compliant and efficient operation of our card products. The role involves managing vendor relationships and monitoring card program metrics. Candidates should have 3-5 years in card operations or a related fintech... 

    Lead

    Kansas City, MO
    1 day ago
  • SBS Creatix is seeking an Operations Specialist to support day-to-day operational processes in a fast-paced environment. This remote role covers the Greater St. Louis area and emphasizes data analysis, process discipline, and collaboration with cross-functional teams.... 
    Remote job

    SBS Creatix

    Kansas City, MO
    2 days ago
  •  ...Overland Park, Kansas is seeking an individual for their Accounting Operations team. The role involves troubleshooting daily accounting...  ...and have clear growth opportunities from specialist roles to analyst positions. Lockton fosters a culture of growth and inclusion,... 

    Lockton Companies

    Overland Park, KS
    1 day ago
  • Internal candidates must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Finance Operations Analyst - Behavioral Health 101 Truman Medical Center - UH Behavioral Health, Kansas City, Missouri. Position Type: Full time Work... 
    Full time

    University Health KC

    Kansas City, MO
    2 days ago
  • $46.99k - $112.2k

     ...$46,988.00 - $112,200.00 along with a comprehensive benefits package. The ideal candidate will have at least 2 years of experience in a healthcare operational or financial role and proficiency in Microsoft Excel. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement
    Full time

    Hispanic Alliance for Career Enhancement

    Kansas City, MO
    1 day ago
  • Sysco Kansas City, Inc. is seeking an Operations Systems Analyst to support and enhance regional operations systems across multiple platforms including SWMS, SOS, SLS, and SAP. The role emphasizes data validation, productivity improvement, and cross-team collaboration.... 

    FHLB Des Moines

    Olathe, KS
    3 days ago
  • Sysco in Kansas is seeking an entry-level Operations Data Analyst focused on data analysis and reporting to support warehouse and transportation operations. The role emphasizes pulling and interpreting data from multiple systems to provide actionable recommendations to... 
    Work at office

    Sysco

    Olathe, KS
    1 day ago
  • Lockton Companies in Overland Park, Kansas is seeking an Accounts Payable professional to support daily processing and vendor payments. You will review transaction levels, respond to SysAid tickets, and manage recurring payments while ensuring accuracy and timeliness. The...
    Daily paid

    Lockton Companies

    Overland Park, KS
    2 days ago
  • University Health in Kansas City is seeking a Finance Operations Analyst to support financial operations and strategic priorities. This role involves managing revenue and expense processes, ensuring regulatory compliance, and collaborating across diverse teams to drive... 

    University Health

    Kansas City, MO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Analyst. Be the first to apply!